Infor ION

Infor CRM is more than just a database, it's a full view of your customer interactions. Infor Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts. Infor CRM is a cloud-based application that includes sales, customer service, marketing analytics, and reporting; and integrates easily with Infor ERP solutions, Birst® Networked BI, other products in Infor’s Customer Experience Suite, and more. Manage the full customer lifecycle in one environment, capitalize on future sales opportunities, and deliver exceptional experiences.

Build a centralized space for team collaboration, business process improvement, and contextual analytics with Infor Ming.le®. Fully embedded within ERP, financials, and other organizational systems, this platform enables single-sign on for all Infor CloudSuite™ solutions. Ming.le also allows users to create personalized homepages that are tailored to their jobs. Infor Ming.le is the intelligent portal to your Infor application suite, establishing a common workflow and organizing conversations into enterprise-wide streams. Employees can share key screens, data, and attachments for reducing procedural processes. Allows users to create personalized homepages and streamline processes. Embeds collaboration within enterprise systems. Supports single sign-on across applications.