Audience

Enterprises and teams requiring an analytics solution to automate their customer insights reporting and case handoffs

About OmniPanel

Software designed for cross-functional work. Automate your customer insights reporting & case handoffs to internal teams. Bring company-wide focus to key recurring user issues. Set up custom dashboards for specific issue types. Pull all the cases & data context for any issue customers encounter. Work from the same screen to get to the bottom of issues, together. Measure customer sentiment for any specific topic. Go beyond NPS & CSAT and quantify issue value by the $. Themes help you solve recurring customer issues faster. Quickly batch cases together that are representative of any problem you need buy-in to get fixed. OmniPanel pulls in info provided by your helpdesk and connected data sources to expedite your workflow. Never build the same report twice. Set up custom CX dashboards for the issues unique to your business, and let them run automatically. No more tedious tracking of warranty claims, manufacturing mishaps, missing items, or any other customer bottleneck.

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Pricing

Starting Price:
$39 per month
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

OmniPanel
Founded: 2020
United States
www.omnipanel.io/product

Videos and Screen Captures

OmniPanel Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
24/7 Live Support
Online

OmniPanel Frequently Asked Questions

Q: What kinds of users and organization types does OmniPanel work with?
Q: What languages does OmniPanel support in their product?
Q: What kind of support options does OmniPanel offer?
Q: What other applications or services does OmniPanel integrate with?
Q: What type of training does OmniPanel provide?
Q: Does OmniPanel offer a free trial?
Q: How much does OmniPanel cost?

OmniPanel Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis

Product Analytics

Automatic Data Capture
Real-Time Data Analysis
User Segmentation
Attribution
Customer Journey Analytics
Touchpoint Analytics
Product Engagement Scoring
Data History Retention
Churn Reporting
Data Export
Data Labeling
Customer Feedback Collection
Customer Guidance