Audience
Individuals and businesses in need of a virtual mailbox solution for secure letter scanning and mail forwarding
About expost
expost delivers virtual addresses across the uk with five users per account, secure scanning, mail forwarding and unrivalled customer service! Each virtual mailbox from expost has a real UK street address that is accepted without question for correspondence with your bank, building society, card issuers, insurance and utility companies, HMRC, Companies House and the Passport Office, or for deliveries by on-line retailers such as Ebay and Amazon. Letters, packets and parcels are delivered to your chosen Mail Centre, where they are identified by your registered User names, sorted and stored in your mailbox. You then use your secure on-line control panel to tell us how and when to scan or physically forward your mail, anywhere in the world. Already much cheaper than a numbered PO box from the Royal Mail, our charges are frozen for as long as you hold a continuous account with us. We promise never to charge you more to renew your account, handle your mail or scan your letters!
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expost Product Features
expost Verified User Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Buyer Beware." Posted 2025-12-16
Pros: Nothing. The company are selling a product that is not fit for purpose, their terms of use, do not protect the consumer, it aids them in obtaining money deceptively.
Cons: CAVEAT EMPTOR ( Buyer Beware)
Anybody on here who is thinking of using expost, read this 1st.Here is my experience of using expost.I was looking for a way of having an address for my driving licence as i was working on a campsite, they didn't have the campsite address registered for postal services.I contacted expost & their solution, seemed best for my circumstances.I paid £300 for a year & was provided with an address in ottery st mary, i sent off my licence to dvla with the relevant fee using the address purchased, i received a letter off of dvla stating that the address that i had provided was an accommodation address & the only way that i could receive my licence with this address was if i could provide either a utility bill or a tax letter with the same address.I contacted expost & they said that yes address's do get blocked, once the dvla notice an above average use of any address, they offered we the option of changing the address to one in Bristol, honestly that may have worked as they said it was a virtually new address & i shouldn't have a problem, what if i wasn't one of the 1st people to use it, then I'd have the same scenario as i had with the 1st address.I have requested a pro rata refund as i felt that i wasn't receiving the service that they had promised.I'm £300 down & haven't got anyway of having a driving licence at a registered address.On their website they state that all emails are replied to within a reasonable timescale, not true, I've been waiting close to 2 months for a reply on my email requesting a pro rata refund, previously some of my emails took a week before they'd reply.Expost are not the solution, their model is flawed as i found out to my cost.I received a response from expost & because I had had the subscription for more than 7 days & I'd used it ( my letter from the dvla forwarded to me )Then I wasn't entitled to receive a refund.
CAVEAT EMPTORUpdate response from expost.I was not initially advised by expost to go for the Bristol address, if the had advised me then why !They are selling multiple locations for their address services & indirectly they are admitting, that some addresses are more likely to be accepted by the DVLA than others.Their version of events are totally inaccurate.Ottery st mary was blocked by DVLA, how long before the Bristol or other addresses are also blocked.Don't be fooled into thinking that they will be the solution to your static address woes.I learnt the hard way, do not trust them, they are con merchants & liars.CAVEAT EMPTOR.Overall: Awful company, liars & con artists. They are conning people out of their money, selling a product that is flawed.
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