Alternatives to guestext
Compare guestext alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to guestext in 2026. Compare features, ratings, user reviews, pricing, and more from guestext competitors and alternatives in order to make an informed decision for your business.
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1
Zuzapp
Zuzapp
Today's generation of mobile guests, business travelers, conference attendees and local residents, expect modern ways to connect with their hotels and engage the cities where they are traveling. Likewise, hoteliers know that satisfying the expectations of digitally-savvy guests directly correlates with increasing direct bookings, boosting service sales, improving satisfaction, and increasing TripAdvisor rankings. Zuzapp enables hoteliers to affordably deliver an enhanced and differentiated experience for their guests before, during and after their stay. Find out how you can uniquely deliver a mobile, local and personal experience to your valued guests. Improve guest satisfaction and recovery by allowing guests to make a request, share a concern and ask question that will enhance their stay.Starting Price: $49 per month -
2
Zenya
Zenya
Single system built for today’s business, with CRM, plus PMS, plus invoicing. Personalize each and every stay before the guest arrives. Communicate the way your guests prefer, text, email or voice (Amazon Alexa). The first interaction your guest have with your hotel is the standard confirmation email and then a post stay survey, neither one providing an interactive channel for your guests to communicate with your hotel. Automated streamline communication starts from before your guests arrival to post checkout, without your staff lifting a finger. You can give them the option to make any pre-arrival requests, alert them when their room is ready, ask them how their stay is once they have checked into their room and thank them for staying after they have checked out. Encouraging guests to share positive feedback produces minimal results, as well as making it even harder to build a social media audience. -
3
Tripsee Concierge
TripSee
An intelligent guest CRM which uses SMS texting for recommendations, itineraries and everyday requests. TripSee Concierge provides personalized attention to each guest, creating a better, more substantial relationship with them and improving guest re-bookings in the future. If hoteliers can create a unique experience for the guests during their initial stay, they'll be more likely to return the next time they need a hotel, even if a brand is offering a better price or a more desirable location. With the help of TripSee Concierge, your guest can have a one-of-a-kind experience including personalized recommendations and fully planned day trips customized to each guest’s preferences. All the guest information in a normal CRM plus a few extras include name, email, phone, tags, notes, and stay informed. Track and manage guests, anticipate their needs, and build a unique profile for each guest. -
4
Inntelo AI
Inntelo AI
Handle all booking inquiries and guest calls round-the-clock with our multilingual conversational AI agent. Connect quickly and easily with guests through popular messaging apps like WhatsApp using our AI-driven communications. Automate and streamline all operational tasks with our AI-driven management system, enhancing productivity and response times. Harness real-time data to personalize guest experiences dynamically with AI-powered suggestions for instant service enhancement. Empower your hotel team with tools designed for modern challenges and guest expectations. Simplify every step of the guest experience with our AI-driven solutions, from pre-arrival to post-stay. Our intelligent tools help hotels manage reservations, enhance guest stays, and secure lasting relationships through tailored communication and services. AI quickly captures requests and issues, enhancing guest satisfaction. -
5
Ireckonu
Ireckonu
Ireckonu connects you with your guests to create seamless and meaningful experiences, from before check in to beyond check out. It’s why our connected ecosystem is designed to manage your systems and operations and empower your team, so you can deliver experiences based on the individual needs of every guest in every room. From guest profiling and reporting to point of service support for hotel employees, our ecosystem builds around the CORE to offer truly differentiated experiences for your guests. The CORE middleware connects your systems as you introduce new technologies, building an ecosystem that works in tandem to meet and surpass guest expectations. You’ll know exactly what makes them tick, and they’ll keep coming back for future stays. Powered by our full Auth0 integration, we have effectively separated identity management (username and password) from a guest’s profile, allowing hoteliers to provide single sign-on (SSO) and multi-factor authentication. -
6
MyStay
MyStay
Contactless solution for the smoothest guest journey imaginable. MyStay is a solution that will raise your services and revenues to a brand new level. For both hoteliers and travelers. We are proud that MyStay Free Contactless Kit was chosen by the United Nations World Tourism Organization (UNWTO) supported by the World Health Organization (WHO) as the most complete worldwide solution to mitigate COVID-19’s impact on tourism. Engage your guests with a warm welcome and offers they can use before they even arrive, i.e. hotel transfer. Lead guests to a page with a smart catalogue of your services and all the useful information they may need. Let your guests quickly find what they need and order it by one click on their mobile phone or a computer. Cut the wait time at the reception with easy online check-in. Allow guests to fill out forms comfortably in advance. Show your guests great places to visit in vicinity of the hotel with customizable map ready for mobile phones.Starting Price: €0,25 per month -
7
Bookboost
Bookboost
Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.Starting Price: €99 per month -
8
GoDesk
GoDesk
Receive guest feedback in the group post check-out. This provides a transparent view of their stay experience to all the staff inside the hotel. Send welcome message, thank you message, WiFi username/password to guests on guest whatsApp automatically. Guest can now use their WhatsApp and speak to the staff and management for queries and concerns. This helps the staff to perform service recovery while the guest is still at the hotel. This also ensures there are no negative fallouts in the online review. Having a unified view of the customer and their needs is a absolute must to deliver customer delight. You and your team will be part of an internal chat group to develop a unified view of your guest. Receive all the guest preferences right inside the chat group even before the guest checks-in. Now, you can complete the pre-checkin even before the guest arrives. Guests can just walkin, receive the key and head to the room, no queues, no wait times -
9
Genuyn
Genuyn
Engage your guests the way a movie engages its audience. Chatbot and Messenger web widget for hotel's website. Get to know your website visitors. Let them chat with you when visiting your hotel’s website and continue communication after they leave the page. Turn every lead into a guest. Save time of your staff and drive Direct Bookings. Know your guests the moment they book a room, from any booking channel. Check their preferences and interests and start building a relationship before their arrival. Send special wine tour offer to a wine lover, or surprise an art lover with complimentary tickets to a nearby gallery. Communicate with your guests in real time. Use social messaging (like Facebook Messenger and Whatsapp) and SMS texts to solve their problems, answer their questions and offer highly personalized and curated experiences. 13% of chat inquiries end up with a Direct Booking. -
10
Duve
Duve
Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.Starting Price: €5 per room per month -
11
IRIS Guest
IRIS
IRIS empowers hotels to reach guests in a way that suits them. Using IRIS Guest, hotels can bring together all of the features and integrations into one handy, easy-to-use, guest-facing solution. Guests simply need a smart device and their browser to access all of the great features. Embed IRIS Guest Web into an existing hotel app to make use of all the features and integrations, with minimal dev effort. Perfect for multi-property, allowing guests access to all hotels in a single app. IRIS Guest Mobile is required for mobile check-in and mobile key. Each device is paired to a room in your hotel, so when your guest checks in, the device is automatically updated to their language to greet them as they arrive. IRIS Guest products are built using IRIS Guest API. This powerful API is also used by our customers and partners to build their own bespoke guest experiences. You can leverage our existing APIs to build something more unique.Starting Price: $120 per month -
12
Prefme
Prefme
All-in-one tool to facilitate the entire digital guest journey pre, during and post stay. Avoid queues using contactless Pre Check-in and Express Checkout. Also, enable guest room entry through Mobile Key. Enable seamless communication for guests and staff to answer queries and requests. Access in-depth Eat & Stay preferences to personalize in-room amenities & meals before guest arrival. Inform guests about sanitisation schedules and send promotional messages on spa, dining & more. Showcase all services like restaurants, in-room dining, spa & activities and allow booking through guests’ mobile. Facilitate guests to book hotel services such as spa, golf, yoga and more and create upsell and cross-sell opportunities. Allow guests to scan QR food labels and menu items to know all ingredients and avoid food allergies. Showcase hotel room types, restaurants, offered services and hygiene initiatives through Prefme Partner listing. -
13
Alliants
Alliants
The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries. -
14
TRACK CRM
TRACK Hospitality Software
TRACK’s Hotel CRM is an enterprise solution that connects all of your guest data points in one central location and drives increased direct bookings and retention by engaging the guests with timely messaging throughout the guest life cycle. Over the years hoteliers have had to piece together many disconnected systems to be able to communicate and market to their guests effectively. TRACK’s Hotel CRM empowers hoteliers and marketing professionals to consolidate multiple software systems into one with Omni-Channel tools for marketing and guest communications, seamlessly connecting all of your data in one place, with one subscription cost and one API. Customize and personalize pre-stay messaging for an improved guest experience. Create and send automated confirmation emails and text messages after a reservation is made. -
15
Portier
Portier
Now your guests can carry five star service with them at all times. The most engaging guest experience platform for hotels in the modern era of travel. Unlimited 4G data and hotspot, unlimited local and international calls, direct dials to all hotel departments, direct dials to local emergency services, accelerated servicing via Portier Chat, multiple languages, hotel content management system, and white-labelled Portier City Guide. Updates hotel content in real-time, remind guests of hotel events and facilities, send promotional messages to guests, navigate guests through uncertain times, group guests together for corporate events, anticipate guest needs using data analytics, integrate with 3rd party vendors, and create a seamless guest experience. Portier is a great fit to provide curated personal services and experiences with an emphasis on traditional hospitality delivery to offer your guests. -
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Whistle Messaging
Whistle Messaging
Travelers, more than ever before, are demanding contactless experiences. Now is the time to bring Whistle to your hotel. Whistle's revolutionary contactless hospitality software is rated #1 by HotelTechReport and trusted by 10,000+ hoteliers worldwide. Whistle easy-to-use dashboard drives more bookings, digitizes check-in, enhances guest experiences, improves service scores, boosts positive reviews, streamlines operations, and integrates with 50+ property management systems. TryWhistle Free! Travelers, more than ever before, are demanding contactless experiences and easy, instant communication with their hotel. Whistle’s easy-to-use dashboard drives more bookings, digitizes check-in, enhances guest experiences, streamlines operations and more. Use artificial intelligence chatbot that is designed to be personalized and drive more bookings and enhance the guest experience. -
17
SABA Chatbot
SABA Hospitality
Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style. The SABA Chatbot is an automated, 360 degree, a communication platform for hotels. Our intelligent hotel chatbot uses artificial intelligence and machine learning to personalize the guest experience and drive conversations by answering guest questions, taking requests, making recommendations and helping to book hotel services. Our natural language processing algorithm will understand the intent of your guests, and respond instantly with on-brand communication. The SABA Chatbot is trained to understand the true intent of guest queries, and assess the guests sentiment to ensure a superior user experience. It will answer all guest questions and respond to service requests to ensure maximal engagement and service quality. Eliminate the anxiety of guests visiting a property where staff may not speak their language. -
18
Oaky
Oaky
Oaky’s robust upselling software serves your hotel at every level. Explore Oaky for yourself or contact our sales team to give you a tour of the product. We’d love to show you the ropes. Oaky gives your guests the ability to choose services and items that they personally find valuable. Personalized upselling rooted in data, sent at optimal times, has been shown to positively impact ROI. Oaky harnesses the power of automation to earn you more revenue per guest without burdening your operations. Oaky enhances the guest experience and drives incremental revenue through targeted upselling. Oaky sends automated pre-arrival communication to guests at optimized times between reservation and arrival, proven to have a positive effect on conversion. Oaky gives your hotel a supportive presence by allowing guests ongoing access to relevant add-ons and upgrades throughout their stay. Oaky increases the conversion of direct bookings and reduces cancellation rates.Starting Price: €3 per month -
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Loopon
Loopon
The all-in-one engagement platform for hotels to grow revenue, improve customer satisfaction and drive loyalty at all stages of the guest journey. Commission-free upselling and pre-arrival surveys help you and your guests design the perfect stay. One-click upgrades maximise your pre-arrival revenue, while your guests get even more excited about their upcoming stay. In-Stay is a real-time feedback and messaging tool to recover service and improve satisfaction while your guest is still on site. Guests can login to WiFi or scan a QR code to leave feedback, or communicate with you directly via SMS and WhatsApp about their experiences. Beautiful single-page surveys right after the stay let your guests know you truly care. Full suite of analytics & reputation management tools help you make better strategic choices, improve guest satisfaction scores and stay front of mind on review sites.Starting Price: €75 per hotel per month -
20
Vouch
Vouch
Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. Vouch has steadily garnered recognition for its work in catalysing digital transformation in the hospitality industry, receiving the Singapore Tourism Awards’ Best Business Innovation award in 2019, crowned winner of Hotel Innovation Challenge Asia at Food & Hotel Asia in 2022, as well as being shortlisted to participate in the Amadeus Next Startup programme. Validated by numerous global and local hotel chains, Vouch is the trusted partner for hoteliers seeking operational efficiency. -
21
icibot
icibot
ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product. ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel. With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.Starting Price: 5usd/per room/month -
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Akia
Akia
Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to. -
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Go Moment Ivy
Go Moment
Ivy combines human expertise and automation to provide accurate and timely guest communication, freeing up hotel staff and enhancing your guest experience. Ivy welcomes guests and personalizes their stay. Whatever your guest’s needs, Ivy can respond in under a second. Gain insight into your guest experience and operation with Ivy’s robust analytics, and manage all guest requests in one place. Explore the many ways Ivy is communicating with guests and increasing satisfaction scores. -
24
HelloShift
HelloShift
HelloShift is a modern messaging platform that helps you run your hotels better and effortlessly. Today’s hoteliers make use of HelloShift’s integrated messaging platform to increase guest satisfaction, enhance their operational efficiency, and boost their revenue stream. With HelloShift, hotel managers can collaborate with their teams using simple social media tools, resolve problems and increase guest satisfaction, protect assets with preventive maintenance, track portfolio performance with a flash report, and more.Starting Price: $588.00/year -
25
Grace
Nevotek
Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods. -
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Knowcross
Knowcross
In this era of online guest reviews, your ability to closely manage service quality has a direct impact on your company’s bottom line. Knowcross gives you the tools you need. Boost efficiency. Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff access to better guest data so you can better anticipate, respond and surpass expectations. -
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Nonius Smart Hotel App
Nonius
How can our Smart Hotel App help? Digitize the Guest Journey, Engage with Guests, Streamline Operations and Optimize your Restaurant Ordering! Our platform allows you to offer in one single app, a series of tools that allow guests to check-in and check-out online, access their room with a digital key, make in-room service requests, chat with staff through a ChatBot, have access to a tailor-made City Guide with GPS-guided routes and useful information such as weather, news, and flights, thus providing your guests a fully integrated experience. Offer guests the ability to accelerate the check-in by submitting before arrival their personal preferences, marketing consents, passport, and digital signature to meet local regulations. Allows Credit Card online payment including pre-authorization with tokenization. All the data is automatically updated in the PMS. -
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better.guest
better.guest
Perfect your guest communication with better.guest before, during and after the hotel stay. Bring your service to a new level with our software solution and at the same time relieve your employees with the digital guest folder for your hotel. Discover the advantages of the digital guest directory now and experience how easy digitization can be. With one click everything is the same, on the tablet, TV, smartphone, laptop or info display. The smart software solution for the digital guest directory can be provided on different output media better.guest is completely independent of hardware. At the push of a button, you have updated the content and offers. You easily create new content, manage push plans or present your hotel services. The innovative software solution better.guest can be managed comfortably at any time and any place, without any programming or WordPress knowledge. -
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Kipsu
Kipsu
Working with over 2,700 properties, management groups, and brands, Kipsu's solution gives hotels an organized and intuitive way to communicate with guests via messaging. Team members can delegate, prioritize, and respond to guest messages from a unified inbox on any device. Research shows that guests are not impressed by chatbots. Kipsu's singular focus is to facilitate real human interaction between staff and guests, avoiding unnecessary blunders caused by automated messaging and chatbots. Kipsu elevates service professionals to the center of the guest experience. Digital messaging reduces guest anxiety to speak up about their stay while providing an easy way to contact you before, during, and after their stay. Kipsu helps route front desk calls and traffic toward messaging, allowing staff to better prioritize and delegate guest requests. -
30
HotelSmarters
HotelSmarters
HotelSmarters is a smart-hospitality middleware platform designed to transform in-room TVs and guest mobile devices into interactive, personalized guest-experience hubs. It enables hotels to deliver multi-language welcome messages, upsell services and add-ons (spa treatments, room upgrades, F&B) directly from the TV, incorporate ecommerce workflows for guest purchases, integrate with property systems to display bills and service status, and offer self check-in/check-out, mobile key access, digital signage and more, all while capturing analytics on guest behaviour, optimizing operations and boosting revenue. The system brings together features like personalized guest engagement, flexible remote service ordering, integrated payments, and content delivery, all aiming to elevate guest satisfaction and increase property profitability.Starting Price: $3.99 per room -
31
Enso Connect
Enso Connect
Enso Connect is an AI-powered guest experience platform designed for vacation rentals and boutique hotels. It offers a comprehensive suite of tools to digitize and monetize every aspect of the guest journey. Enso Connect's "Boarding Pass" is a customizable web app that consolidates digital check-in/out, smart lock access, guest verification, personalized upsells, and digital guidebooks into a single interface. EnsoAI enhances communication by providing sentiment analysis, automated responses, and multi-language support across channels like SMS, email, WhatsApp, and OTA messaging. The unified inbox streamlines guest interactions, while the CRM enables targeted marketing campaigns to drive repeat and direct bookings. Custom automations using "If This, Then That" logic allow for tailored workflows, such as triggering specific messages based on guest actions or booking channels.Starting Price: Free -
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m-hospitality
m-hospitality
Leverage m-hospitality’s transformative technology to boost your hotel’s performance. Offer unique, personalized experiences that exceed expectations. Foster lasting relationships with your guests through digital solutions. Drive revenue growth with streamlined operations and increased guest satisfaction. Elevate your guest journey with m-hospitality’s AI solutions. From pre-arrival to post-checkout, offer unmatched experiences. Meet real-time demands, redefine satisfaction, and dive into the AI revolution in hospitality. With m-hospitality’s loyalty solution, we redefine guest journeys, elevate experiences, and offer versatile vouchers redeemable across your hotel. Tailor perks for devoted guests, magnify loyalty, and create cherished moments in hospitality’s future. -
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RueBaRue
RueBaRue
RueBaRue Guest Communication Platform helps vacation rental managers optimize operations, increase revenue and provide guests with the best experience using SMS/text automation, guest messaging via text, digital guestbooks, local area guides, surveys, Google business reviews, and more. With RueBaRue, vacation rental property managers can: - Give your guests all the information they need to plan their trip and enjoy their stay in an easy-to-navigate, digital format. - Automatically send digital guestbooks, local area guides, guest satisfaction surveys, social media campaigns and more by text messaging (SMS) or email - Answer guest questions by text before and during their stay. Be in quick contact without waiting for phone calls or emails. A unified text message inbox shows and saves all messages and replies for you and your team. - Generate a starter local guide in seconds that you can customize as you please. Add personal notes to provide guests a true local’s insights.Starting Price: $9.99 per property per month -
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GuestBell
GuestBell
Powerful room service in your guest's phones. Features booking and rental system, upselling, and inventory management - all connected to analytics. Connect conveniently with guests using GuestBell's chat system, available in and out of the hotel. Upgrade your paper brochures to GuestBell's digital homepage. Share updates and special promotions instantly, without the limitations of paper. GuestBell offers individual order reviews, helping you identify and resolve issues before they become negative OTA reviews. Put a beautiful flyer in the rooms, common areas or at the front desk. Guests just scan the QR code and start ordering right away. Sent automatically when guest is added to the system. Remember that we can also get user contact from your PMS via integration. -
35
Viqal
Viqal
Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Utilizing AI for natural conversations, Whatsapp as a guest communication channel and integrated with a hotel tech stack, it automates standard guest inquiries and can add extra revenue per booking through automated upselling. Integrating Viqal with your existing tech stack augments your capabilities with a focused approach to guest communication through WhatsApp, the leading messaging platform.Starting Price: €2.99 per room/month -
36
DigiValet
DigiValet
The system enables guests to control their room, access videos, order services, do an express checkout. The guest can do all this and many things more from an iPad provided by the hotel. Since the system is interconnected to the hotel's existing Property Management, Point of Sales and Room Management Systems, guests have access to their bill in real time and can check out without spending time at the front desk. The F&B department can push offers to guests through the tablet and any order from the guest will be automatically added to their account. Digivalet also offers top quality entertainment and connects with cable TV, full HD Video on Demand and music. The Apple interface transforms the once tiresome experience of accessing content to a pleasant one, as the guest can search for movies by actors, read the synopsis and view the trailer before launching the video on its TV. -
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Monscierge
Monscierge
Award-winning hospitality software that drives communication, accountability, and better guest experiences. Modern branded hospitality TV, signage, and messaging experiences that drive guest satisfaction for guests and staff. With Stay Enhancements you can offer services, upsells, or showcase products to drive additional revenue. Unique services delivered or shipped to your guests help create memories, drive guest experience and can build additional revenue. We have tools that help monetize experiences that create better guest experiences. Our features drive revenue and communication, ensuring your guests have a fantastic stay. Award-winning user experience and branding possibilities. Share messages with guests that drive action and revenue. Show local flavor by curating local area recommendations. Enable guests to book excursions and activities. -
38
aavgo
aavgo
aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It gives hoteliers a unique way to deliver an enhanced guest experience that deepens engagement and loyalty to take back the guest relationship. Guests can digitally check in, chat with front desk, order room service, view menu, request extra towels, book a shuttle, check-out and much more without them needing to pick up the phone. Eliminate papers in the rooms and save unwanted costs. Guests can view directory, menus, channel guides, nearby attractions, and much more on their own device or via in-room device. Elevate guest experience with multi-language support that guest can use to chat with staff. Guests can now request on demand room clean service, order extra towels, book shuttle, raise maintenance issue, setup wake up calls and DND from their mobile or in-room device. No need for them to call or go to the front desk.Starting Price: $9.99 per room per month -
39
Tourismart
SimpleApps
Give your guests the convenience to instantly access all hotel services on the go. Let them place orders, make reservations, book hotel facilities, send requests and access their pending bill with a few taps. Fulfill even the most demanding visitors’ requirements in less time. Receive and manage real-time guest’s requests, straightly directed to the right people of your staff. Meet daily demands by tracking orders, reservations, bookings, clientele, expenses and more. Collect and evaluate valuable feedback on your services. Respond to every challenge and build engagement strategies. Stick tiny beacons powered by Estimote inside your hotel to track guest's exact position and monitor internal task's progress. Automatically send push notifications on guest's smartphone or smartwatch to welcome them and inform them about special deals or events next to them. -
40
Hoodys
Hoodys
Hoodys is Hotels Operations optimization and Guest Satisfaction Platform. Hoodys aims at optimization of hotel tasks, increase revenue and safety for guest. Hoteliers can handle hotel operations, tasks effectively and smoothly. With the use of AI technologies and edge computing, Hoodys aims at automating the hospitality industry operations and proving safety for guest. -
41
GuestTouch
GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA -
42
Agilysys Digital Marketing
Agilysys
Automate guest email and SMS marketing communications to stay connected with guests throughout the guest journey. Whether your message is triggered at time of reservation, check-in/out or is part of an automated campaign, you can make every communication feel personal and relevant. Provide personalized content & offers. Each guest message is tailored to the specific nature of the guest, their history, and their stay, generating both service and revenue opportunities. The easy-to-use, powerful message editor allows you to quickly create offer templates using your branding with a simple drag & drop interface that optimizes your messages for both mobile and desktop viewing. A cloud-based, intuitive PMS that allows you to focus on connecting with your guests on a personal level to increase revenue, improve occupancy and inventory management, reduce costs, and increase brand and guest satisfaction. -
43
GuestService
GuestService
GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.Starting Price: €99 per month -
44
Fuel Mobile App & Digital Key
Fuel Travel
Looking for new ways to keep your hotel’s guests and staff safe? The Fuel Mobile App & Digital Key offers contactless check-in, check-out and keyless entry to help minimize direct contact between staff and guests while adding a level of convenience that will set your hotel apart from the competition. This white-labeled hotel mobile app solution is designed for hotels of any size. It integrates with your property management system and lock vendor in real-time to provide simple, frictionless functionality. The app also features a messaging platform allowing you to stay connected with your guest throughout their travel journey.Starting Price: $250 per month -
45
iRewards
Global Hospitality Solutions
Everything you need to generate demand, build long-life customer relationships, and drive direct booking. Powerful mining integrated to multiple touchpoint. A holistic guest profile record that captures guest data from PMS, Social media and Loyalty Marketing platform to understand what your guest needs and wants and apply those guest insights to deliver personalized service. Allowing you to engage with your guests throughout their journey from their search of where to stay, before they arrive, during stay and post-departure. At GHS, we empower hotels with capabilities to create new business opportunities in this digital, connected and social era. We focus on providing innovative digital solutions for the hospitality industry to drive more direct business and profit optimization through strategic implementation of CRM and Loyalty Marketing. The success of iRewards continues and from there we developed products to support the fast-growing needs of the industry.Starting Price: $250.00/month -
46
Instio GEM
Instio
Communicate with guests before, during and after their stay to enhance the guest experience. Instio GEM automated communication platform helps you to communicate with your guests - pre,during and post stay. It provides timely communication with your guests automatically, thus enhancing your guest experience. Our platform directly connects operations teams and guests through SMS, Email and in-app messages. Create automated messages that handle your most time-consuming, routine messages and we’ll automatically send them out based on the triggers you set. Automate your communications such as check-in and check-out instructions or birthday or anniversary wishes, sequences of follow-up messages such as review requests etc to save a lot of manual interactions. -
47
hotelierAI
digital hotelier
hotelierAI is our innovative, all-in-one guest management, CRM, data and marketing platform that’s fully integrated with the hotelierDirect booking engine. Using data analysis to quantify, segment and predict guest behaviour, it enables you to provide guest profile insights to your front desk, create timely, relevant campaigns with personalised content before, during or after each stay, manage your social media channels more effectively and control the review scores for your hotel.Going beyond traditional CRM capability, hotelierAI analyses guests’ historical spend, stay behaviour and social attributes giving you an invaluable insight into the characteristics and needs of your core customers. Understand the requirements of guests making direct bookings and gain insights into the most valuable guest segments. Build floating guest profiles that can be shared with customer facing teams across your properties. -
48
Cheho
Cheho
You know your guests the best. Get a communication solution suited to your needs within your budget. Don’t pay for features which you don’t need. Your tools must match uniqueness of your business. Find in us a partner who respects your IT strategy and brings a solution which fits your IT environment perfectly. Have your official communication integrated with your systems and enable automatic but personalized messaging. Use your current guest data to build up a stronger long-term relationship. Connect with your guests on their natural channel and find their hidden needs. Gain additional insights. Respond to repeated questions automatically and route guest requests directly to specialist. Let your guests make reservations, payments or orders within your system effortlessly and directly from their favorite messaging channel. Save your staff for spoiling your guests and increase your standards. -
49
rGuest Express
Agilysys
Support social distancing with contactless mobile everything, from check-in, room-ready messaging, room keys, ID verification and check-out, etc. All right on guests' mobile phones. Guests receive an automated text alert once their room is ready. They simply pick up their room key, or choose mobile keys, and head to the room. Simplify check-in and check-out, offer concurrent dining reservations, optimize staff productivity and enhance the guest experience. More properties are turning to mobility to reduce overhead and offer more guest self-service options. With rGuest Express Mobile, it’s easy to elevate service levels without adding front-line staff. Hospitality leaders are elevating guest service while reducing their overhead with guest self-service options, and with rGuest express mobile you can improve the guest experience without growing your staff. Enabling guests to completely bypass the front desk and go directly to their room after a long trip. -
50
LoungeUp
LoungeUp
Helping accommodation providers increase revenue and guest satisfaction through better guest relationship management. LoungeUp is a unified platform that collects, structures, and enriches guest data so that you can manage communications with guests on any channel, build a seamless experience, and drive guest engagement. Communicate with your guests on their favourite channels. Send the right message at the right time using our platform’s intelligence. Provide an outstanding level of service tailored to each guest.
