Audience

Organizations searching for a guest management CRM solution

About hotelierAI

hotelierAI is our innovative, all-in-one guest management, CRM, data and marketing platform that’s fully integrated with the hotelierDirect booking engine. Using data analysis to quantify, segment and predict guest behaviour, it enables you to provide guest profile insights to your front desk, create timely, relevant campaigns with personalised content before, during or after each stay, manage your social media channels more effectively and control the review scores for your hotel.Going beyond traditional CRM capability, hotelierAI analyses guests’ historical spend, stay behaviour and social attributes giving you an invaluable insight into the characteristics and needs of your core customers. Understand the requirements of guests making direct bookings and gain insights into the most valuable guest segments. Build floating guest profiles that can be shared with customer facing teams across your properties.

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Company Information

digital hotelier
Founded: 2001
United Kingdom
www.digitalhotelier.com/data-intelligence/guest-management-crm/

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Product Details

Platforms Supported
Cloud
Support
Phone Support
Online

hotelierAI Frequently Asked Questions

Q: What kinds of users and organization types does hotelierAI work with?
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