QEval
QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.
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MentorCity
MentorCity is a comprehensive and intuitive online mentoring software cultivating the future of organizations and individuals through the power of connections and relationships. Specifically created for associations, companies, and schools, MentorCity assists in member engagement, leadership development, succession planning, and diversity and inclusion strategies. Serving as a powerful personal development tool, MentorCity helps organizations save time and money by lessening matching responsibilities and allowing program administrator to focus their efforts on building a mentoring culture that achieves exceptional results.
mentoring, mentorship, mentor, mentee, coach, coaches, coaching, data security, white-label solutions, customizable mentoring programs, performance metrics, reporting tools, data analytics, discussion forums, video conferencing, real-time messaging, mobile-friendly, cloud-based mentoring, employee mentoring, corporate mentoring, goal tracking
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YouCoach App
YouCoach App is an integrated digital platform designed to support coaches, clubs, and football academies in planning, managing, and analyzing every aspect of the training process.
The software provides a complete set of tools that cover the entire coaching workflow — from season planning to session design, from player monitoring to video and data analysis — allowing staff members to work efficiently and in full alignment.
The main modules include:
Training Planning & Session Design
Team & Player Management
Training Load Monitoring (TLM)
Video Analysis
Match Management & Statistics
Reports & Analytics
YouCoach App is cloud-based, accessible from desktop and mobile devices, and designed to ensure collaboration between coaches, staff, and players.
The platform’s mission is to make professional-level coaching tools accessible to everyone, improving training quality, communication, and player development through technology and data.
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