Apple Support
Need help? Start here.
Support Tools
Search for More Topics
Handled with AppleCare
Every AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents such as drops and spills. You’re also covered if your iPhone, iPad or Apple Watch is lost or stolen.
Apple Repair and Service
We can help you find an Apple-certified repair, performed by trusted experts who use genuine Apple parts.
Apple Support App
Get help for all of your Apple products in one place or connect with an expert
Beware of counterfeit parts
Some counterfeit and third-party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine battery during a battery replacement, we recommend visiting an Apple Authorised Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.
Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.
Be aware of gift card scams
Be aware of scams involving App Store & iTunes Gift Cards and Apple Store Gift Cards.