What is the Jira family of apps?

The Jira family of apps are built on the Jira platform. Business spaces are the default on the Jira platform, and are always part of your Jira site. You can add software spaces, Jira Service Management, and Jira Product Discovery to add extra functionality and space templates to your Jira site. A user may require access to one, all, or any combination of these apps.

App features and spaces

Each app delivers a tailored experience to its users, and has an associated type of space that offers specific features. Here's a list of the types of spaces and their associated features.

App	Types of spaces	App-specific feature set
Jira Product Discovery	Discovery spaces	Captures ideas to prioritize and inform product roadmaps Flexible views, granular fields, various roles Integration with software spaces
Jira	Business spaces	Available to all licensed users Templates for HR, legal, and other business teams
	Software spaces	Integration with development tools Scrum and kanban boards Release hub for software versions
Jira Service Management	Service spaces	Service Level Agreements (SLAs) A customizable web portal for customers Permission schemes allowing customer access

All users who can log into a Jira site can see all spaces in that instance (pending permissions), but they will only be able to see the app-specific features when they have access.

For example, a software space is able to display information from linked development tools, such as Bitbucket and Fisheye, as well as agile boards, but this information is only viewable by a software space user. A business space user would be able to see the software space, but wouldn't be able to see the software-specific features, like agile boards or the information from linked development tools. Likewise, a software space user would not be able to see any Jira Service Management-specific features in a service space (they'll only see a basic view of the space and its work items).

Only a Jira administrator can create a space for an installed app. They don't need app access to create the space, but they do need app access if they'd like to view or use the space.
Anonymous users (people who haven't logged in) will have access equivalent to business space users. In other words, they can view work items and work in any type of space, but they won't see app-specific features like agile boards, which are software project-specific. To find out how to allow anonymous users access to projects, see Managing anonymous or public access.

A list of the apps, their user roles, and their space-specific features can be found below:

	Space-specific features	Permission
Business spaces	Space level	Create
	Space level	View
	Work item level	Create
		View
		Comment
		Transition
	Jira Gadgets	View
Software spaces	Space level	Create
	Space level	View
	Work item level	Create
		View
		Comment
		Transition
		View Development Information
		View Release information
	Board level	Create
	Board level	View
	Jira gadgets	View
Service spaces	Space level	Create
	Space level	View
	Work item level	Create
		View
		Comment
		Transition
	SLA level	Create
	SLA level	View
	Queue level	Create
	Queue level	View
	Jira Service Management gadgets	View

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What is the Jira family of apps?

App features and spaces

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