Turn Slack threads into agent-ready Jira work items, without leaving the conversation.

The Jira Cloud for Slack app is already one of the top five apps in the Slack Marketplace, trusted by 3.5 million people every month.

Today, it gets a whole lot smarter.

You can now mention @Jira in any Slack channel to create a Jira work item right from the conversation you’re already in. Describe what you need in natural language, and Jira reads the context of your thread to create a structured work item with the right fields filled in – ready to be assigned to a teammate or agent.

What’s new in the Jira Cloud for Slack app:

  • AI-powered quick actions via @Jira mentions
  • Natural language work item creation and updates from any channel
  • Direct work item assignment to teammates or agents from Slack

Turn conversations into context-rich specs

Great ideas, bug reports, and scope decisions happen naturally in Slack. But when you have to switch tabs to log them, you lose valuable time, and worse, you lose the nuance of the conversation. The rationale behind a decision or the edge cases flagged in a thread rarely make it into the final ticket.

The Jira Cloud for Slack app bridges that gap. By creating and updating work items directly from your chat, you stay completely in your flow. More importantly, all that rich thread context carries over automatically. Whoever picks up the work item – whether it’s a teammate or an AI agent – gets a comprehensive spec with the context to start building immediately.

How it works

  • Create and update work items from any channel: Mention @Jira and describe the bug, task, or decision. Jira reads your thread, conversation, and channel history to fill in the right space, work item type, and fields automatically. From the moment something surfaces in conversation, it’s in your system of record.

@Jira capture the action items from this thread and create tickets for next sprint

  • Hand off work to a teammate or agent: Ask Jira to assign work items to a teammate or any of Jira’s supported third-party agents directly from Slack, like Jira Coding Agent, Cursor, Claude Code, or Codex.

@Jira create a bug for the payment processing timeout and assign it to the Jira Coding Agent

  • Keep work items up to date: Update priority, assignee, or status by simply saying so in the thread. Changes sync to Jira immediately, so your board reflects what your team is actually building.

@Jira set KAN-298 to high priority and add the 'payments' label

  • Configure once, adjust anytime Use /jira agent to set a default space and add custom instructions per channel. Jira remembers your preferences from there.
onboarding

More coming soon: Powered by the Teamwork Graph

Because @Jira is connected to Atlassian’s Teamwork Graph, it understands the people, projects, and context behind your work, not just the words in your messages. Today, you can tap into this knowledge in DMs with Jira, but coming soon, you’ll be able to do it in any channel. Jira can surface the right owner and route work automatically.

@jira create a work item for this and assign it to the expert for payments onboarding

Availability

This new capability is available to Jira Cloud customers with Rovo enabled.

To get started: Install Jira Cloud for Slack app and invite @jira to your channel. If you’ve already installed the app, simply choose a channel and @jira.

To learn more: Read the support article