Build Salesforce Visualizations in Tableau Cloud
Tableau Cloud is an analytics platform fully hosted in the cloud. When paired with CData Connect AI, you get instant, cloud-to-cloud access to Salesforce data for visualizations, dashboards, and more. This article shows how to connect to Salesforce and build visualizations from Salesforce data in Tableau Cloud.
CData Connect AI provides a pure cloud-to-cloud interface for Salesforce, allowing you to easily build visualizations from live Salesforce data in Tableau Cloud without installing connectors or publishing worksheets and data sources from Tableau Desktop. As you build visualizations, Tableau Cloud generates SQL queries to gather data. Using optimized data processing out of the box, CData Connect AI pushes all supported SQL operations (filters, JOINs, etc) directly to Salesforce, leveraging server-side processing to quickly return Salesforce data.
About Salesforce Data Integration
Accessing and integrating live data from Salesforce has never been easier with CData. Customers rely on CData connectivity to:
- Access to custom entities and fields means Salesforce users get access to all of Salesforce.
- Create atomic and batch update operations.
- Read, write, update, and delete their Salesforce data.
- Leverage the latest Salesforce features and functionalities with support for SOAP API versions 30.0.
- See improved performance based on SOQL support to push complex queries down to Salesforce servers.
- Use SQL stored procedures to perform actions like creating, retrieving, aborting, and deleting jobs, uploading and downloading attachments and documents, and more.
Users frequently integrate Salesforce data with:
- other ERPs, marketing automation, HCMs, and more.
- preferred data tools like Power BI, Tableau, Looker, and more.
- databases and data warehouses.
For more information on how CData solutions work with Salesforce, check out our Salesforce integration page.
Getting Started
Configure Salesforce Connectivity for Tableau Cloud
To work with Salesforce data from Tableau Cloud, we need to connect to Salesforce from Connect AI, provide user access to the connection, and create a Workspace for the Salesforce data.
Connect to Salesforce from Connect AI
CData Connect AI uses a straightforward, point-and-click interface to connect to data sources.
- Log into Connect AI, click Sources, and then click Add Connection
- Select "Salesforce" from the Add Connection panel
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Salesforce uses OAuth to authenticate. Click "Sign in" to authenticate with Salesforce.
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Navigate to the Permissions tab in the Add Salesforce Connection page and update the User-based permissions.
Add a Personal Access Token
When connecting to Connect AI through the REST API, the OData API, or the Virtual SQL Server, a Personal Access Token (PAT) is used to authenticate the connection to Connect AI. It is best practice to create a separate PAT for each service to maintain granularity of access.
- Click on the Gear icon () at the top right of the Connect AI app to open the settings page.
- On the Settings page, go to the Access Tokens section and click Create PAT.
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Give the PAT a name and click Create.
- The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.
Configure Salesforce Endpoints for Tableau Cloud
After connecting to Salesforce, create a workspace for your desired table(s).
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Navigate to the Workspaces page and click Add to create a new Workspace (or select an existing workspace).
- Click Add to add new assets to the Workspace.
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Select the Salesforce connection (e.g. Salesforce1) and click Next.
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Select the table(s) you wish to work with and click Confirm.
- Make note of the OData Service URL for your workspace, e.g. https://cloud.cdata.com/api/odata/{workspace_name}
With the connection, PAT, and Workspace configured, you are ready to connect to Salesforce data from Tableau Cloud.
Visualize Live Salesforce Data in Tableau Cloud
The steps below outline creating a new data source in Tableau Cloud based on the virtual Salesforce database in Connect AI and building a simple visualization from the data.
- Log into Tableau Cloud, select a account, and create a new workbook.
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In the new workbook, choose the OData Connector from the data wizard and fill in the values for your Connect AI instance.
- Set Server to the OData URL for your Workspace, e.g. https://cloud.cdata.com/api/odata/{workspace_name}
- Set Authentication to Username and Password
- Set Username to your Connect AI username (e.g. [email protected])
- Set Password to a PAT for the above user
- Select your newly created database and the table(s) you wish to visualize (defining relationships for JOINad tables as needed).
- Select Dimensions and Measures and configure your visualization.
Real-Time Access to Salesforce Data from Cloud Applications
At this point, you have a direct, cloud-to-cloud connection to live Salesforce data from your Tableau Cloud workbook. You can create new visualizations, build dashboards, and more, with no need to publish data sources and workbooks from Tableau Desktop. For more information on gaining live access to data from more than 100 SaaS, Big Data, and NoSQL sources from cloud applications like Tableau Cloud, refer to our Connect AI page.