Product returns are a significant drain on eCommerce store profits. Reports put the return rate for online shops between 25% and 40%, depending on what you’re selling. After holiday periods, the rate can reach as high as 50%. With the cost of processing a return ranging from 20% to 65% of the item’s original value, it’s […]
In today’s eCommerce landscape, accessibility is no longer optional — it’s essential. As online shopping continues to dominate retail, ensuring that eCommerce platforms are accessible to everyone isn’t just the right thing to do — it’s good business practice and increasingly, a legal requirement. To dive deeper into this important topic, we spoke with Bet […]
The European Accessibility Act (EAA) becomes law in June 2025, and it will have a big impact on eCommerce stores that wish to trade in the EU, wherever they’re based. So, if you’re doing business in the EU, it’s time to get up to speed with this act. As we’ve seen in the US, thousands of lawsuits have […]
Nearly every store has an About Us page. However, they’re often overlooked, containing only the most basic information presented in an unexciting way. If that applies to your store or you haven’t updated your About Us page in a while, this guide will inspire you to turn this important part of your store into an […]
Slow site speed can be fatal for an eCommerce business. Poor performance can cause problems for regular websites, too. The longer it takes for your site and its pages to load, the worse conversion rates, user satisfaction, and search engine visibility you can expect. Therefore, it’s vital you do all you can to improve the […]
Card testing attacks are a common type of online fraud. If you’re running an eCommerce store or taking payments online in any capacity, there’s a good chance that you’ve been, or will soon be, a target for this type of fraudulent activity. When that happens, there can be severe consequences. These can range from the […]
