A glitch in air traffic control left thousands of travelers stranded

Travel Insider

More than 1,500 flights were delayed due to an air traffic control glitch at UK airports, forcing air traffic controllers to process flights by hand. Officials say it will take days to resolve travel disruptions.

Transcript

00:00 [MUSIC PLAYING]

00:05 We were stuck in the airport for about seven or eight hours

00:08 yesterday.

00:09 We were left high and dry.

00:11 We looked at every avenue, ferry crossings, other flights

00:14 from other airports in France.

00:16 We looked at trains, the Eurostar.

00:18 Everything was fully booked out.

00:20 [MUSIC PLAYING]

00:33 We were in the queue, and just no one was helping us.

00:37 No one was coming over to us.

00:39 We got no information.

00:41 Older generation travelers without phone apps, et cetera,

00:46 hadn't a clue how to get out.

00:50 [MUSIC PLAYING]

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