B As In Balls

Beasley Digital

8 months ago

B As In Balls

Transcript

00:00I get so nervous when I'm talking to customer service on the phone, and I don't know why.

00:07I feel like when you get an actual person, you have to take advantage, right?

00:11You're like, oh my god, okay, okay, okay, let me break down, let me be really, really nice,

00:15let me make sure I get it all done, because you're talking to the computer robots or whatever

00:20all the time, and it's so frustrating.

00:22It's the worst.

00:22The absolute worst.

00:23And I can't stand when you call and they start asking you all the 97 questions, and

00:29you hit zero, zero, zero, zero, like get me to a person, and it keeps talking.

00:33I'm sorry, I don't understand.

00:35I don't understand.

00:35And they start from the start again, and then you hit the zero again, and it's never the zero.

00:39Or they'll play the game on you, and they'll make operator, if you would like to speak to

00:44a representative, hit eight.

00:45Eight.

00:46I know, why would you choose eight?

00:48Really?

00:48How dare you?

00:49It's never eight.

00:50It's zero.

00:52It's so bad.

00:54I had to call, and I was talking with somebody about a flight.

00:59And so it was American Airlines, and I'm like, okay, listen.

01:02They said, what is your, like, whatever number?

01:05Confirmation code.

01:06Confirmation code, yeah.

01:07And I hate, that stresses me out even more, because you know, and I don't remember, I don't

01:12know what it's called, but there's a word for it when you say, like, oh, for octopus,

01:18or, right?

01:19Is there a word for it?

01:20There is.

01:21I think so.

01:21Yeah.

01:22Text me and let me know.

01:23702-597-1027 if you know what I'm talking about.

01:26There's, like, a word that's the something letters.

01:29Onomatopoeia.

01:30That's the formation of a word from a sound associated from what it's named.

01:33No, I don't think that's what it is.

01:34No?

01:34Okay.

01:35But I don't think so.

01:36I just wanted to use the word.

01:38Onomatopoeia, by the way, going to be one of our co-words this week.

01:40Yeah, there you go.

01:40So, I had to go through and give them my letters, and it stresses me out, because I know there's

01:50exact words, like, alpha.

01:52Alpha, beta.

01:53Yeah, like, not my jam.

01:55Charlie.

01:55I don't know what all of those are.

01:57Yeah.

01:57So, mine, like, O for octopus, T for, I was, like, T, thinking, sipping tea, but that's

02:05not right.

02:06Right?

02:07Like, T for tea, Amy?

02:08I mean.

02:09Like, T-E-A?

02:10Yeah.

02:11That's incorrect.

02:12So, like, T for, give me something else.

02:14T for Tomlinson.

02:15Oh, Tom.

02:15I said Tom.

02:16Tom.

02:17Here we go.

02:17We got C for cat, B, stressing, sweating, balls, and then I laugh.

02:22You go balls?

02:23Balls.

02:24Balls is the first place you go with a B.

02:26First place I go.

02:27And then I start laughing, and then she starts laughing, and then we're, like, derailed.

02:31I'm like, listen, I don't want to be talking to you.

02:33I know you're busy.

02:34I know balls is funny, but can we continue, Cheryl?

02:38Can you just search this on my phone number?

02:40I mean, come on.

02:41I know.

02:42I'm giving you my name, my social security, my mom's maiden name, but here we are with

02:47the five letters.

02:48That's the way you can find me.

02:50Balls, beta.

02:51Beta.

02:51Whatever.

02:52V, Victor.

02:53What are your go-tos?

02:54Thank goodness.

02:56Seriously, after B, balls.

03:00All bets are up.

03:01God.

03:02Oh, gosh.

03:02Do you have go-to letter?

03:04Like, do you have go-to?

03:05Oh, man.

03:06A, apple.

03:07B, balls.

03:08C, cat.

03:09D, dog.

03:10I mean, okay, so there's, like, there's the army ones.

03:12There's alpha, beta, Charlie, delta.

03:15I never use them.

03:16See, I don't.

03:17Same.

03:18I don't know them.

03:20E.

03:20I say elephant.

03:23That's what I do.

03:24That's my elephant, by the way.

03:27Do you use the army ones or what are they?

03:30Not really.

03:31Same.

03:31I try to, but I always fail miserably because I want to sell.

03:34But, like, my biggest frustration, because I'm a professional orator.

03:38We both work in radio.

03:40We know how to say things and enunciate.

03:42We know that there are words that you cannot say.

03:44Budget, rent a car.

03:46I've been renting my car for the past four months, it feels like.

03:50And, like, whenever I want to call and, you know, extend.

03:53Yeah.

03:53Please say the first four letters of her last name.

03:57T-E-M-P.

04:00Yeah.

04:01Very clear.

04:02Uh-huh.

04:03D-G-B-T.

04:07I legit.

04:08I know.

04:09Driving down Durango.

04:09They don't listen.

04:10I must have looked like a madman.

04:12Like, losing my mind.

04:16And then you say, customer care, customer service.

04:19And you yell at them, and they just don't listen.

04:21By the time I'm finally on with a human, I'm just happy.

04:24Aren't you happy?

04:25You're like, who are you?

04:26I don't even care where you are.

04:27How's your mom?

04:27Hi.

04:28Yeah.

04:28I know your name's not Steve, but thank you.

04:30Yeah.

04:31I'm so glad to be here.

04:32I'm so glad to be here.

Category

Transcript

Be the first to comment

Recommended