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I just recently logged into my dropbox and seems like all files and folders gone, I do not have a lot of large files, so the storage should have been ok. I got emails from dropbox saying that I still have space, but never got any email that I was over the limit and needed to upgrade. How to restore files as it looks like…
Use Dropbox all the time for work, I have a 2TB plan. I sent something earlier to a client and added it to my dropbox via the desktop app (Mac) and send it with no issues. Had to make a change and went to upload the revised file and was met with an error message saying that I could not sync the file as I was now using 6.44…
Whenever I use the app to move files I get the attached error. "Move failed." I haveI have reported this to S upport but I have not received any kind of a reply. Can anyone help me with this? I have cleared my cache and reinstalled the app several times and now i'm getting the same error on multiple devices with different…
I upgraded from 2TB to 3TB on my single DropBox Plus plan, but it's not showing the additional storage, it still only shows 2TB. How do I get the addon to apply? I have the receipt email showing the upgrade.
I have an iPad Pro M4 and iphone 15 pro, both running the latest versions of op systems and Dropbox app. On both devices the native Filess app shows “syncing with Dropbox paused”. In the Dropbox app itself, if I mark folders for offline access, the download starts, but then freezes. Some folders may show the green sync…
The “Make Available Offline” feature has suddenly stopped working properly in the Dropbox desktop app on Mac. Some files and folders simply refuse to download for offline access, no matter how many times I select “Make Available Offline” from the right-click menu. Other folders are only partially downloaded, with some…
I'm running Dropbox (paid personal account) on Windows 10 (version 10.0.19045.7291) and the right-click context menu has completely disappeared from Windows Explorer. The sync overlay icons (green checkmarks etc.) are still showing correctly, but no Dropbox options appear when right-clicking files or folders. Here's…
Apple Files app shows circular arrows with an exclamation point beside Dropbox. Re-enabling the location, restarting phone, and checking for Dropbox app update did not resolve it. Any suggestions how to I fix this?
For a few weeks, Dropbox in my iPhone's Files app has been stuck on "Syncing 1 item to Dropbox". My folder shows "Error" and "Read-Only", so I can't select Dropbox files for email attachments or website uploads in Chrome. The same error appears in Files itself. The Dropbox app opens my files normally, and I can still save…
I helped my friend to buy a used notebook, reinstalled Windows, upgraded ssd and registered him as a referal, but he is marked as Ineligible. My mail salex940@gmail.com His mail abrahaminglewood@gmail.com I have used DropBox for many years now, I dont have time to look for alternatives right now. Thank you in advance!
The Dropbox desktop app has a limit on the number of files it can sync to a computer. When I signed in, the app told me "Dropbox can't sync over 500,000 files to this computer" and asked me to choose folders. But the Selective Sync window only shows the size of each folder, not how many files it contains. Size says very…
In Windows, when I right-click a file in File Explorer and choose Copy Dropbox link, the link goes straight to the clipboard. Nothing shows whether it is a view link or an edit link.
In the Dropbox desktop app for Windows, the Preferences window, Selective Sync and Manage hard drive space have a fixed size. They cannot be resized or maximised. With a large Dropbox, going through the folder lists in Selective Sync means a lot of scrolling in a small window, and longer folder names are cut off. It is…
Currently, opening a Markdown (.md) file in the Dropbox mobile app only displays the raw text code. Markdown has been a web and documentation standard for many years, used universally across platforms like GitHub, Notion, Obsidian, and forums. With the rise of AI/LLMs, notes and generated content in .md format are more…
Searching for a term I know is in the filename returns thousands of results, pictures, spreadsheets, anything but the file that includes the search term in its name. "Most relevant" puts dozens of the most obscure matches at the top of the search. It is always a frustrating experience to search for a file that I know has a…
