From the course: AWS Certified Machine Learning Engineer - Associate (MLA-C02) Cert Prep

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AWS Support plans

AWS Support plans

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AWS provides different support options to help customers manage and operate their cloud environments. Depending on operational needs, organizations may require access to support resources, technical expertise, or operational assistance. AWS support plans provide access to different combinations of support services, guidance, and AWS expertise. the available plans helps organizations align support capabilities with their AWS environment and operational requirements. AWS currently provides four support plans, Basic Support, Business Support Plus, Enterprise Support, and Unified Operations. To understand how they differ, let's look at each support plan. Basic Support is included automatically for all AWS customers at no additional charge. It provides 24-7 access to customer service together with account and billing support, including support forums and billing-related support cases. Customers also receive access to learning and guidance resources such as documentation, technical papers…

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