Developing Your Emotional Intelligence
With Dr Gemma Leigh Roberts
Duration: 30m
Skill level: General
Released: 8/6/2026
Course details
Explore the critical skills of emotional intelligence that enable you to thrive in fast-paced, AI-driven work environments. Develop your self-awareness to recognize what's driving your responses, and apply self-management techniques to maintain control over your emotions. Gain social awareness to accurately interpret the emotions of colleagues and effectively manage relationships. Through a blend of scenario-based videos and hands-on exercises, learn how to apply these skills in managing stress, conflict, feedback, and difficult conversations. This course is tailored for professionals at any stage looking to improve how they work under pressure, particularly managers and team leads handling high-stakes dialogue. By practicing these competencies, you'll forge stronger professional relationships and repair trust when needed.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
Contents
What’s included
- Test your knowledge 6 quizzes
- Learn on the go Access on tablet and phone
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