From the course: Signs You’re Doing Performance Management Wrong — And How to Fix It
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Use curiosity to address performance problems
From the course: Signs You’re Doing Performance Management Wrong — And How to Fix It
Use curiosity to address performance problems
As a manager and leader, you might sometimes find yourself hyperfocused on results while ignoring what's under the surface of a particular performance problem. It's important to know that every performance problem has multiple dimensions to it, and as a manager, you can't always see them all. Limiting your thinking and problem solving to a single perspective is also a common mistake. It's easy to fall into these traps, so you may be wondering, What's the solution? In this lesson, you'll explore how to get curious and gather multiple perspectives on a performance problem. This approach will help you create collaborative and open relationships with your employees, leading to greater business success. The best insights often come from those closest to the issue: your employees. So ask them directly. What's their perspective on the problem? What obstacles are they facing and how would they address them? Come to the conversation as an active listener with an open mind. This is your time to…
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