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Chris How

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UX Collective

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Chris How

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May 21

Yippee IA: Six principles for creating a successful information architecture

People do two things online. They are either consuming content or navigating to it.

A woman is looking at a map in front of a wayfinding sign with points to three directions: this way, that way, somewhere else.

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UX Collective

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Chris How

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Feb 13, 2025

Putting the ink into design thinking

Let’s start with a thought experiment. I’m going to give you a single word and let’s see what comes to your mind.

Two designers sitting on a table, both drawing on paper with pens.

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UX Collective

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Chris How

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May 14, 2024

Is the planet the missing member of your project team?

Five actionable ideas to design with the environment in mind.

A photograph of Earth taken from the International Space Station. It shows a vast expanse of blue sea and cloud cover.

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UX Collective

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Chris How

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Oct 5, 2023

When planning a workshop start with the stops

Get more out of your workshops by giving the attendees a break.

A horizontal row of Post-it® notes in between timed activities is one with ‘time for a 15 minute break’ written on it.

In

Bootcamp

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Chris How

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Aug 24, 2023

Supporting your customer support staff with internal service design

Are your frontline staff wrestling with poorly designed digital tools held together with fragile processes?

An illustration showing the growing gap over time between the quality of digital tools your staff choose to use and the digital tools you provide them.

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UX Collective

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Chris How

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Apr 17, 2023

Starting design work in a spreadsheet

In the early phases of a project a spreadsheet can be a more useful design tool than Figma.

A spreadsheet showing all of the images on a website in a scrollable list

Chris How

·

Oct 12, 2022

How picking low-hanging fruit can sour your design effectiveness

Achieving quick win after quick win. What’s not to get excited about? The paradox of digital teams relentlessly chasing quick wins is that…

Ripe cherries hanging from the branch of a fruit tree

In

Bootcamp

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Chris How

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Apr 4, 2022

Can you count on what you measure?

My inbox is full of meaningless metrics.

In

Bootcamp

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Chris How

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Sep 22, 2021

Google search operators and syntax for UX desk research

Desk research is a key way to get to know a client and what’s happening in their world. Search engines provide a series of useful, if…

Google search operators and syntax for UX desk research

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Prototypr

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Chris How

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Jul 26, 2021

Futures, features and fixes — Setting your product team up for success

Successful and sustainable digital products come from a blend of innovation and iteration. Yet most design teams and their digital product…

Diagram showing the circular movement of a digital team through three activities; futures, features and fixes

Chris How

Chris How

Head of Experience Design @clearleft & Co-organiser of @uxcampbrighton. Insatiable curiosity for people, design and tech. Recovering Post-it note addict.

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