PinnedEmily DiLeo·Mar 26, 2025How AI re-routes our repository journeyWhen I typed into ChatGPT, “Can AI replace knowledge management?”, the response was:
PinnedEmily DiLeo·Sep 11, 2025Knowledge, people and systems: The UX of KMWhen I tell people that I’m a knowledge management consultant, they usually ask, “What does that mean?” They might think of their company’s…
Emily DiLeo·Jan 2Your chatbot is not your knowledge management systemAt many organizations, customer research knowledge is effectively locked away across an array of systems and tools. Each team that conducts…A response icon1A response icon1
Emily DiLeo·Aug 11, 2025Stravito Review 2025: What I Look For In A Research Repository As A UXR ExpertI was a librarian for ten years. I helped university students and researchers from all over the globe scope their research and find sources…
InUX CollectivebyEmily DiLeo·Nov 25, 2024Beyond the research repositoryWe need to deliver UX research assets to the business, not store them in a repositoryA response icon5A response icon5
Emily DiLeo·Apr 15, 2024New Website: Find the Current!Find blog posts and resources related to knowledge management on my new website:
Emily DiLeo·Feb 8, 2024Knowledge management is more important than your repositoryAfter having helped several organizations build/implement UX research repositories, I have come to realize something. “The repository”…A response icon1A response icon1
Emily DiLeo·Nov 1, 2023Do you really need a repository?As soon as people learn that I’m an archivist/librarian working in UX Research Ops, they ask me, “How do I create a Repository?? OMG my…
Emily DiLeo·Oct 10, 2023Why Research Operations is your strategic superpowerNow that I’m in my third ops role since pivoting to UX, I’m realizing something. Research Ops is incredibly strategic — especially if your…
InResearchOps CommunitybyEmily DiLeo·Oct 31, 2022Introducing the Minimum Viable Taxonomy Level 1Brought to you by the Research Repositories Program TeamA response icon1A response icon1
