Niclas Ljungberg·May 29, 2022The world’s greatest service designer.Choose your heroes with care.A response icon1A response icon1
Niclas Ljungberg·May 2, 2022Money, is a state of mind.A philosophical look at how we think about ledgers, money, value and the ebbs and flows of finances.
Niclas Ljungberg·Apr 12, 2022Knowledge management for service activists.What do you need to know to design services these days?A response icon1A response icon1
Niclas Ljungberg·Mar 25, 2022Telling stories, with great care.Since the beginning of humankind we have been telling stories. We can’t help it. We talk, we write, we draw, we act, we sing, we mime, we…
Niclas Ljungberg·Mar 6, 2022Seeing, together, is believing.My good friend Ben, who runs a small great service design consultancy, and I were wandering through the Tate Modern museum in London for a…
InService Design Advent CalendarbyNiclas Ljungberg·Dec 24, 2021'Twas the Service Design Night Before Christmas...My somewhat recent and delightfully opinionated friend Matt Marsh has done a bit of this and that. He directed stuff with IDEO, was in the…
InService Design Advent CalendarbyNiclas Ljungberg·Dec 16, 2021SDAC15: AI. What it do…?Some people you just have a great time with every time. You have interesting discussions, learn something, come away feeling a bit…
InService Design Advent CalendarbyNiclas Ljungberg·Dec 12, 2021Day 12: The Path to ParticipationFrom our previous PPT to PTP, my old and (mostly) wise friend Steve Heron who used to help clients through co-creation at IDEO for a long…