Medium

Janelle Ward

she/her

In

Bootcamp

by

Janelle Ward

·

Jul 16

Vendor or consultant? It’s more complicated than you think

My gym trainer threw his head back and laughed when I told him I was a consultant. “Oh, consultant. That’s nice — you get to say…

Vendor or consultant? It’s more complicated than you think

Janelle Ward

·

May 18

Your Team Has Learned Your Algorithm

I spent five years studying Tinder. Here’s what it taught me about leadership.

Your Team Has Learned Your Algorithm

Janelle Ward

·

Jul 25, 2025

The Emigrant’s Dilemma

What Half a Lifetime Abroad Taught Me About Running Away

The Emigrant’s Dilemma

In

The Haven

by

Janelle Ward

·

Jul 18, 2025

Performance Review: A Love Story

You’re sitting at your kitchen table together with your romantic partner. It’s a warm, sunny morning. The birds are chirping outside. The…

Performance Review: A Love Story

Janelle Ward

·

Nov 1, 2024

“Research That Scales” by Kate Towsey: The Seminal, Game-Changing Guide to ResearchOps

Setting up a new research function can feel overwhelming. This enormous task is now easier because Kate Towsey has, quite literally, just…

“Research That Scales” by Kate Towsey: The Seminal, Game-Changing Guide to ResearchOps

Janelle Ward

·

Jul 8, 2024

The Confrontations of Flying Solo

After two years being a solopreneur, I’ve gained a new understanding of how my past experiences and expertise have impacted my approach to…

The Confrontations of Flying Solo

In

UX Collective

by

Janelle Ward

·

Feb 29, 2024

We already knew that

The joy of validation.

Close up photo of elevator push buttons

In

UX Collective

by

Janelle Ward

·

Sep 30, 2023

Waiting for Olivia Rodrigo concert tickets

“Even if we don’t get tickets, this is an experience in itself.”

A screenshot from the Ticketmaster Netherlands website — “You have been placed in the queue…”

Janelle Ward

·

Feb 10, 2023

Research democratization: Utopia and reality

On Wednesday I attended the first half of the People Who Do Research 2023 conference (the European-time-zone-friendly half!).

A person gazing into a puddle of water in cracked cement, the puddle reflecting an airplane and skyscrapers.

Janelle Ward

·

Jan 3, 2023

What Green Eggs and Ham and UX Research have in common

Sam-I-Am’s quest in Green Eggs and Ham is identical to our quest as UX researchers.

What Green Eggs and Ham and UX Research have in common

Janelle Ward

Janelle Wardshe/her

Reformed academic turned organizational detective. I write about making work bearable by uncovering what's really going on. janelleward.com

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