Medium

Jimmy Soh

In

Observability, Applied

by

Jimmy Soh

·

22h ago

Designing TrueWatch Workspaces for Local Teams and Central Visibility

How to choose workspace boundaries for each market, give a central team scoped access and verify what each role can query.

Local workspaces. One Group view. Choose boundaries and verify access. Three signals enter the field and converge on a lens.

In

Observability, Applied

by

Jimmy Soh

·

22h ago

How to Measure the Cost of Custom RUM Actions

A matched test shows what named product events add on top of the monitoring SDK, so teams can decide which ones are worth recording.

Measure custom action overhead. Compare matched runs with the same SDK. Three signals enter the field and converge on a lens.

In

Observability, Applied

by

Jimmy Soh

·

Oct 27

Find Capacity Bottlenecks Before Your Next Traffic Spike

How TrueWatch helps teams turn demand history and system limits into a practical plan for the next busy period.

Editorial cover for a guide to finding capacity bottlenecks before a traffic spike. Find the likely constraint and name one test before scaling. Three signals enter the light observability field from outside and converge on one lens.

In

Observability, Applied

by

Jimmy Soh

·

Oct 27

Give Your On-Call Team More Than an Alert

How TrueWatch brings alerts and AI analysis into Slack, helping engineers move from notification to informed action.

Editorial cover for a guide to delivering alert events and Agent analysis to an on-call Slack conversation. Send the event first. Keep the decision with the engineer. Three signals enter the light observability field from outside and converge on one lens.

In

Observability, Applied

by

Jimmy Soh

·

Oct 25

Choose the Right DataKit Collection Path for GKE Autopilot

TrueWatch documents two ways to collect from an Autopilot cluster. Pick one by cluster build and signal needs, then learn the three clocks…

Editorial cover for a guide to choosing a DataKit collection path for GKE Autopilot. Match collection to your cluster and signal needs. Three signals enter the light observability field from outside and converge on one lens.

In

Observability, Applied

by

Jimmy Soh

·

Oct 25

Keep Microservice Traces Connected Across a Highly Available DataKit Setup

Several DataKit receivers can accept OpenTelemetry and DDTrace spans from different services. Shared trace context and matching ID settings…

Editorial cover for a guide to keeping OpenTelemetry and DDTrace traces connected across several DataKit receivers. Match context and IDs across every service. Three signals enter the light observability field from outside and converge on one lens.

In

Observability, Applied

by

Jimmy Soh

·

Oct 13

Build a Dashboard Around Transactions, Not Servers

Healthy servers cannot tell a manager whether an order finished. Define the outcome first, then link each result to the evidence engineers…

Editorial cover for an article on dashboards built around business transaction outcomes. Business questions need more than server health. Three signals enter the light observability field from outside and converge on one lens.

In

Observability, Applied

by

Jimmy Soh

·

Oct 13

The Load Test Slowed Down. Now Find the Bottleneck.

A load test shows when responses slow down. Traces, service views and logs from the same run show where to look next.

Editorial cover for an article on investigating load test slowdowns. Connect test results to the work behind them. Three signals enter the light observability field from outside and converge on one lens.

In

Observability, Applied

by

Jimmy Soh

·

Oct 8

Bring SAP and Application Evidence Into One Order Investigation

Redpeaks brings SAP-specific signals into TrueWatch, so SAP and application teams can investigate one stalled order flow from the same…

Editorial cover for an article on bringing SAP signals into a wider investigation. Three signals enter the light observability field from outside and converge on one lens.

In

Observability, Applied

by

Jimmy Soh

·

Oct 8

From a Green SLO Score to an Alert Worth Acting On

A service level objective reports how reliable a service has been. Burn alerts decide whether a person should act now.

Editorial cover for an article on SLO burn alerts. Good requests tell the score and burn tells the urgency. Three signals enter the light observability field from outside and converge on one lens.

Jimmy Soh

Jimmy Soh

In perpetual beta—playing at the intersection between digital technology and business. Sharing my personal notes and learnings.

Following

Help

Status

About

Careers

Press

Blog

Store

Privacy

Rules

Terms

Text to speech