John Lynch·Jan 11, 2023So you’ve decided to learn about Service Design…The demand for Service Design training is high. I see this on a weekly basis — I get the inbound enquiries. This is a natural consequence…
John Lynch·Oct 29, 2022Design in Government “Impact for All” & Design PrinciplesFriday, 28th of October, will hopefully go down as a big day for the people-centered design of public services in Ireland.
John Lynch·Jan 23, 2021Can Service Design help Small Enterprise?(I’ve been asking some folks here in Ireland what’s the key things they’d like to understand about Service Design. This is the first of a…
John Lynch·Jun 18, 2020Ireland has the talent for a Service RevolutionThis is a good news story… Ireland has, and is developing, the talent to drive a modern service revolution. And a revolution it will be.
John Lynch·Jan 13, 2020It’s Ireland’s time for Service DesignWe deserve better services. We can save money. It’s been proven abroad. There’s a clear roadmap. It’s Ireland’s time for Service Design.
John Lynch·Aug 9, 2016Essential ConversationsMore than six months ago I picked up “Reclaiming Conversation” by Sherry Turkle and devoured it over the Christmas break. Just a little…
John Lynch·Oct 26, 2015From Designer, to Project LeadTransitioning from designer to design lead ain’t easy. You love your craft but now you need to think ever more holistically.
John Lynch·Oct 26, 2015Copenhagen to LondonBack in November 2014, I left Copenhagen for London. Having spent 4 years in the Danish capital I considered it home. After almost 8 months…
John Lynch·Oct 26, 2015Humble ConfidenceTeams are the only way we can deliver complex design projects. Teams are key to the creation of something new through the combination of…