SugarCRM·Apr 12, 2023What Is Geo-Mapping Software And How Can I Use it With my CRM?Your sales reps need the right tools to better plan and manage their workload. Sometimes, this can come as sales automation software, other…
SugarCRM·Apr 12, 2023Security & Scalability: Two Foundational Things your IT Department NeedsData is at the core of every business, so should protecting and growing it. With modern companies depending more and more on technology for…
SugarCRM·Mar 8, 2023What is a Sales Forecast?Sales forecasting is more than just predicting your sales volume over a future time frame. It’s a powerful tool that organizations use to…
SugarCRM·Mar 8, 2023What is Customer Experience Management and Why Does it Matter?Companies that get customer experience right see massive benefits. When companies are able to provide a great customer experience (CX)…
SugarCRM·Feb 1, 2023Everything You Need to Know About Sales AutomationWe’ve been automating processes to make our lives easier since the Industrial Revolution, when mechanization replaced the need for human…
SugarCRM·Feb 1, 2023How Unlocking the Potential of AI Could Hold the Key to Increasing Customer RetentionWhen artificial intelligence (AI) was first introduced in the 60s, with a goal of mimicking human decision-making, it was already being…
SugarCRM·Jan 20, 2023How to Improve CX with Self-ServiceIf you’re looking to open more customer service channels without breaking the bank, look no further! We want to help you give your…
SugarCRM·Jan 20, 20237 Things That Make an HD Customer Experience According to Andrew DavisHow customers view and interact with your brand is crucial in today’s marketplace. And considering that 86% of customers are willing to pay…
SugarCRM·Dec 9, 2022How Aligning Strategy and Customer Needs Helped Backcountry Experience Record Sales GrowthBackcountry is an online specialty retailer and parent company of four business units that specialize in gear for wilderness adventures and…
SugarCRM·Dec 9, 20227 Ways Businesses Can Harness the Speed of Technology to Reduce Customer ChurnThe pace of business is faster than ever before. Many organizations are mired in the muck of outdated systems and data silos, which render…
