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Airtel Information Guide

This document provides instructions and troubleshooting tips for an Airtel broadband internet connection. It includes the login credentials, download speed, instructions for checking the connection speed and troubleshooting issues like modem LED status. It also provides details on configuring email and outlines the process for checking usage and complaints history.

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mahajan73
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271 views3 pages

Airtel Information Guide

This document provides instructions and troubleshooting tips for an Airtel broadband internet connection. It includes the login credentials, download speed, instructions for checking the connection speed and troubleshooting issues like modem LED status. It also provides details on configuring email and outlines the process for checking usage and complaints history.

Uploaded by

mahajan73
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Airtel Information Guide

Installation / Fault Date : 09 / 06 / 10


Login ID (Username) :[email protected]
Password : 15837434
Speed in Your Plan
Up to 512kbps
Downloading Speed in your Plan : 64KBps
To check Your Connection Speed go to Site

http://speed.ncr.airtelbroadband.in
First Level Troubleshooting

If your Internet not working please restart your computer & off / on the modem and wait 2 min. then start.

Aa addfd

Beetel 220BX / 110BX / Wifi Router


(Check your modem LED status)
1. Red LED showing power: - If light not glowing checks your power plug and modem adaptor.
2. Yellow LED-showing Link: - If light is not glowing check the RJ11 cable, Splitter connection
and phone line (if line phone dead contact to phone dept.)

(SPLITTER CONNECTION)
3. Green LED showing data transfer: - If this light not blinking please on / off the modem.
4. Last Green LED showing computer to modem connectivity: -If light not display check USB / LAN
cable. (In XP you can enable the LAN/USB connection)
Errors in modem/ Run time Error

Please Switch Off and Switch on Modem / PC Power


Dynamic IP For Internet Connection

IP - 192.168.1.2 To 254
Subnet - 255.255.255.0
Gateway - 192.168.1.1
DNS - 202.56.215.55
202.56.230. 54

5. User of WiFi Router must ensure that the security settings (details on our website ) of their “Wifi”
Router have been properly enabled to allow only authentic users. The simplest and the fool proof
method is by inserting MAC no. of your Laptop/ mobile device in the ADSL Wifi Router and allows
using the authorized MAC only.

http://mail.airtelmail.in
Logon to – mail.airtelmail.in
 Fill-up the login ID (username) and password then submit
 Click here to create email account.
 You can add Email choose any user name and password, for check our account simply logon your
mail go to site mail.airtelmail.in OR Through outlook Express

Outlook Configuration
 Follow these simple instructions to configure your Outlook Express: -
 Open Outlook express
 Click on tools and select Accounts
 On the pop-up window ‘internet accounts’ click on mail tab
 Click on add and select mail, which opens up the internet Wizard
 In the Display Name field type your name
 Click next
 In the internet Email address field, type your Airtel Email address as ('[email protected]')
 Click next
 In the email server name field, select the following from the drop-down menu:

 My incoming mail server is POP Incoming mail server pop.gmail.com


 Outgoing mail server smtp.gmail.com
 Click next
 In the internet mail logon field fill the following: ('[email protected]')
 Type password Click Next Click Finish
 Change your port number for SMTP Port no 465 and POP Port no 995
 Congratulations you have successfully

For usage Checking


1. If you want to check your usage Check through net expert
2. Online bill checking account from airtel site through customer care.

Complaints history

S.No. FTN No. Date Problem Resolution Engineer


Reported Provided Name
1 33383618 02.06.10 Friqunt Nff site visit pankaj
disconnction

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