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Assignment 1 CRISP

This document discusses various business problems faced by telecommunication, airline, retail, and HR departments. It provides 26 examples of business problems and objectives and constraints for each. The business problems aim to maximize goals like customer satisfaction, revenue, and efficiency while minimizing issues, costs, and fraud. Smart data and AI solutions are proposed to address challenges in areas like customer retention, operations optimization, and recruiting.
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0% found this document useful (0 votes)
738 views8 pages

Assignment 1 CRISP

This document discusses various business problems faced by telecommunication, airline, retail, and HR departments. It provides 26 examples of business problems and objectives and constraints for each. The business problems aim to maximize goals like customer satisfaction, revenue, and efficiency while minimizing issues, costs, and fraud. Smart data and AI solutions are proposed to address challenges in areas like customer retention, operations optimization, and recruiting.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Assignment 1- Business Problem (CRISP)

S.no Business Problem


1 Smart data platforms can bring together customer transactions data and data
from real-time communication streams to disclose the insights concerning
customers feelings about the services which allows addressing the satisfaction-
related issues and churn prevention.

Answer:-
Business Objectives: Maximize data gathering and Customer Satisfaction
Business Constraints: Minimize Churn and Customer issues

2 Advanced targeting allows predicting needs, preferences and customer’s


reaction to the telecommunication services and products on offer by segmenting
their market and target the content according to each group.

Answer:
Business Objectives: Maximize the purchase and attracting customers
Business Constraints: Minimize the manual work

3 Telecommunication companies tend to regard the customer's engagement


process and internal channels as a guarantee of smooth functioning of the
operations. Network management and optimization gives an opportunity to
identify the root causes.

Answer:
Business Objectives: Maximize the Operational functioning
Business Constraints: Minimizing future problems

4 Ensuring the high-quality performance of the product according to the


customer’s requirement is not possible without applying smart data solution

Answer:
Business Objectives: Maximize High Quality Performance of product
Business Constraints: Minimize Customer’s issues.

5 Collection of positive & negative reaction to the service or product from social
media sources, recent trends via Customer sentiment analysis. This may provide
an opportunity of utilizing mechanisms for direct responding.

Answer:
Business Objectives: Maximize gathering feedback from Customers.
Business Constraints: Minimizing issues in service/product.

6 Acquiring as many subscribers as possible remains a critical goal, anyway. In


recent years the number of users has been growing extremely fast, pricing
emerged as a tool to limit congestion and increase revenue at the same time.
Answer:
Business Objectives: Maximize revenue by subscribing, Maximize
subscribers
Business Constraints: Minimize Congestion.

7 Customers usually search for better & cheaper services, so the


telecommunication companies to measure, manage and predict the customer
lifetime value (CLV). Smart solutions process real-time insights based on
customer purchasing behavior, activity, services utilized, and average customer
value.

Answer:
Business Objectives: Maximize the CLV, Maximize future revenue/profits
Business Constraints: Minimize the loss

8 In telecommunications, companies prevent bypass fraud by using big data to


review the source of transactions, the cost of the call, and the destination
number, in real-world situations.

Answer:
Business Objectives: Maximize the use of Big Data
Business Constraints: Minimizing the frauds

9 Identify security issues, conduct predictive analysis, and use machine learning-
based solutions to analyze` any patterns of threats and automated escalations to
resolve issues before they cause serious damage.

Answer:
Business Objectives: Maximize identifying threats, Maximize the efficiency
to resolve issues
Business Constraints: Minimize serious damages

10 Retail industry use AI systems with built-in machine learning algorithms to


collect and analyze data regarding products, transactions, etc. Based on findings
from data, systems estimate the best strategies that can be implemented for the
profit of the business.

Answer:-
Business Objectives: Maximize the profits, Maximize use of effective
strategies
Business Constraints: Minimize the loss, Minimize costs of automation

11 The price formation process depends not only on the costs to produce an item
but on the wallet of a typical customer and the competitors' offers. The tools for
data analysis bring this issue to a new level of its approaching.

Answer:-
Business Objectives: Maximize the customers/business/, Maximize cost
optimization
Business Constraints: Minimize competitors

12 Inventory, as it is, concerns stocking goods for their future use. Inventory
management, in its turn, refers to stocking goods in order to use them in time of
crisis. The retailers aim to provide a proper product at a right time, in a proper
condition, at a proper place.

Answer:-
Business Objectives: Maximize stocking of goods, Maximize the supply of
goods in crisis
Business Constraints: Minimizing stock-out in crisis

13 Customer feedback is taken as the important aspects of the retail store. To


increases the store profits and customer satisfaction based on kiosk survey
given by the customer

Answer:-
Business Objectives: Maximize Profits, Maximize Customer satisfaction
Business Constraints: Minimizing customer issues.

14 To be extremely efficient about the issue of the new store's location. To make
such a decision a great deal location give a basis for understanding the potential
of the market. Also, special settings concerning the location of other shops are
taken into account.

Answer:-
Business Objectives: Maximizing Potential of the store/market
Business Constraints: Minimize competitors in area

15 Airlines use AI systems with built-in machine learning algorithms to collect and
analyze flight data regarding each route distance and altitudes, aircraft type and
weight, weather, etc. Based on findings from data, systems estimate the optimal
amount of fuel needed for a flight.

Answer:-
Business Objectives: Maximize fuel optimization
Business Constraints: Minimize operating cost of fuel, minimize carbon
emission

16 Airlines and flight operators can significantly reduce their operational costs and
overhead by optimizing their sales revenue in the longer term to ensure all
flights with AI-powered systems (Dynamic pricing)

Answer:-
Business Objectives: Maximize fuel optimization, Maximize Sales revenue
Business Constraints: Minimize operating cost of fuel, minimize carbon
emission
17 As flight delays are dependent on a huge number of factors, an intelligent system
can be applied to analyze huge data sets in real time to predict delays and re-
book customers’ flights in time.

Answer:-
Business Objectives: Maximize Revenues, Maximize Rebookings, Maximize
delay predictions
Business Constraints: Minimize Flight delays, Minimize time delay in
rebooking in flights

18 By analyzing specific customers’ flight and purchase patterns and coupling it


with historic data, algorithms are able to point out suspicious credit card
transaction and eliminate fraudulent cases, saving airline and travel companies
millions of dollars every year.

Answer:-
Business Objectives: Maximize security and Safety
Business Constraints: Minimizing Fraud cases

19 The optimal way to schedule an airline’s crew to maximize their time and
increase employee retention?

Answer:-
Business Objectives: Maximize pairing of crews, maximize optimal use of
time by working is shifts
Business Constraints: Minimizing risk of overloaded work, Minimizing
Fatigue and health issues of crews

20 The image of the enterprise in the community largely influences recruitment


process. A person may not be interested to apply for a job in an enterprise
whose goodwill is not good.

Answer:-
Business Objectives: Maximize Recruitments with good packages,
maximize internships and trainings
Business Constraints: Minimize risk of absconding, Minimize leaving job by
putting bond

21 If the job is boring, hazardous, tension ridden and lacking in opportunities for
advancement, very few persons may be available for such jobs.

Answer:-
Business Objectives: Maximize Employee Satisifaction, Maximize Hikes and
bonuses
Business Constraints: Minimize qualification criteria while hiring,
22 One of the greatest challenges that an HR leader could face is keeping the staff
satisfied.

Answer:-
Business Objectives: Maximize Staff Satisfaction
Business Constraints: Minimizing targets

23 Organizations face huge costs resulting from employee turnover. Some costs are
tangible such as training expenses and the time it takes from when an employee
starts to when they become a productive member.

Answer:-
Business Objectives: Maximize cost optimization for trainings
Business Constraints: Minimizing employee quitting job

24 Attracting the attention of a candidate and driving the traffic towards a


company’s hiring page is one place where an AI can and is seeing a widespread
use.

Answer:-
Business Objectives: Maximize attracting talent
Business Constraints: Minimizing screening of no. of resumes

25 HR departments are responsible for the implementation of training programs.


Some of these programs are designed to ensure your staff follows policies and
procedures while others are used for job advancement. In some job settings,
employees are required to complete certain certification programs.

Answer:-
Business Objectives: Maximize Trainings and certifications
Business Constraints: Minimizing risk of failing security policies.

26 Understanding people and why they decide to stay at or leave a job is arguably
one of the most important questions for HR to answer. Identifying attrition risk
calls for advanced pattern recognition in surveying an array of variables.

Answer:-
Business Objectives: Maximize use of attrition risk method, Minimize
arguments, Minimize Manually analysing data
Business Constraints: Minimizing Time consumption in analysing data,
Maximize use of surveys to gather inputs

27 Your HR department likely deals with many requests and queries from
employees throughout the day. This could include queries about available time
off, vacation time, or HR issues with their paycheck. They may also receive
requests for shift swaps and other scheduling problems.
Answer:-
Business Objectives: Maximize use of Scheduling software, Minimize
employee complaints,
Business Constraints: Minimize manual work processing, Minimize fatique
and errors, Maximizing Labour productivity

28 In Modern manufacturing, production can often depend on a few critical


machines or cells, the same data that provides a manufacturer real-time
monitoring can be analyzed through data science to improve asset management
and prevent machine failure.

Answer:-
Business Objectives: Minimizing Machine Failures, Maximize performance
and quality assurance, Maximize machine optimization
Business Constraints: Maximize work efficiency, Minimize cost downtime.

29 To helps manufacturers, analyze if their product and services are meeting all
objectives for initial processes such as DMAIC framework. To be used to
determine which product has the highest impact. helping in minimize errors and
losses and eliminates unnecessary human effort, thereby increasing the overall
quality of products and services.

Answer:-
Business Objectives: Minimize errors and losses, Minimize human effort
Business Constraints: Maximize product quality and services, Maximize
meeting objectives

30 Some flaws in products are too small to be noticed with the naked eye, even if
the inspector is very experienced. The time taken for inspection is also slowing
down the production.

Answer:-
Business Objectives: Maximize Production rate
Business Constraints: Minimize time consumption to eliminate flaws,
Minimize flaws

31 To make design enhancements/upgrade the current version of the product to


increase consumption of the product and thereby the brand image. To bring in
the features most of the customers use we need to understand customer
behavior towards the product, brand, and their interests.

Answer:-
Business Objectives: Maximize Product consumption, maximize feedback
from customers
Business Constraints: Minimize earlier errors and fix bugs, Maximize new
enhancements to meet customer requirements

32 For many contract manufacturers, product development is part of the service


they provide, so having data to validate their choices to their customer is crucial.
To validate the choices, we need to depend on a wide range of factors such as
value for money, quality, reliability, and service. It is crucial to gather such data,
also how your own potential customers weigh up their purchasing decisions.

Answer:-
Business Objectives: Maximize Production development, Maximize
Product selling,
Business Constraints: Minimize manual effort to gather data. Minimize
customer complaints.

33 Manufacturers are able to detect all kinds of issues on their routine methods of
production, from bottlenecks to unprofitable production lines.
Companies are taking a deeper look into their logistics, inventory, assets and
supply chain management. The insights will bring high-value insights that
uncover potential opportunities not just in the manufacturing process but also
in the packaging and distribution.

Answer:-
Business Objectives: Maximize Improvisation of manufacturing, Maximize
Quality control and increase development
Business Constraints: Minimize equipment failures,

34 The Department of Employment, Skills and Small Business carries out research
to identify skill shortages in the labor market.
Factors for Skilled labor shortage analysis are, adequate availability of vacancy,
job postings and recruitments, applicants qualifications for the job, factors
affecting the position to be filled, such as required licensing requirements,
qualification and experience requirements are few of those constraints that
should be considered.

Answer:-
Business Objectives: Maximize identification of skill shortages, Maximize
Business Constraints: Minimize unemployement, Minimize time
consumption

35 The world is constantly changing. Thus, the sports industry is faced with the
challenge of trying to predict the next trend, the next big idea that will capture
their audience. Coupling this challenge with that of technology, it’s clear that
some sports teams and venues will always be at odds.

Answer:-
Business Objectives: Maximize enhancements upgrades with latest
technology, Maximize sales of ticket
Business Constraints: Minimize chances of being Odd.

36 A team can find out the strengths and weaknesses of key players in the opposite
team by analyzing past data and device their own tactics accordingly
Answer:-
Business Objectives: Maximize analysis of opposition team,identify
strenths and weakness
Business Constraints: Minimize Loss, Maximize wins

37 Using machine learning algorithms to find out the profile of players who are best
to be bought/sold

Answer:-
Business Objectives: Maximize Sell/Purchase, Maximize Profits
Business Constraints: Minimize time and cost

38 Betting companies to analyze the massive amounts of data generated by


sporting events all around the world, to come up with probabilities for future
outcomes. Goes without saying that predictive modelling using Machine
Learning techniques plays an important role in this

Answer:-
Business Objectives: Maximize future outcomes predictions, Maximize
income
Business Constraints: Minimize inefficiency in betting markets

39 Stadium management and Sponsors have studied the average profile of their
audience carefully and have made targeted advertisements that appeal to their
audiences. The broadcasters and stadium management has placed those ads
carefully after conducting a careful analysis of its own resources for maximum
impact

Answer:-
Business Objectives: Maximize impact of ads
Business Constraints: Minimize cost of ads

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