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Copy file name to clipboardExpand all lines: teams/teams-ps/teams/Set-CsCallQueue.md
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@@ -33,38 +33,20 @@ Note that this cmdlet is in the Skype for Business Online PowerShell module and
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> [!CAUTION]
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> The following configuration parameters are currently only available in PowerShell and do not appear in Teams admin center. Saving a call queue configuration through Teams admin center will _remove_ any of these configured items.
> While any customer may use the following configuration parameters, the functionality will only work for customers that are participating in the private preview. General Availability for this functionality has not been determined at this time.
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> The following configuration parameters will only work for customers that are participating in the private preview. General Availability for this functionality has not been determined at this time.
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>
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> - -OverflowActionCallPriority
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> - -TimeoutActionCallPriority
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Accept wildcard characters: False
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```
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### -OverflowActionCallPriority --- Private Preview customers only
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### -OverflowActionCallPriority
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_Private Preview customers only_
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If the OverflowAction is set to Forward, and the OverflowActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable.
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PARAMVALUE: 1 | 2 | 3 | 4 | 5
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Accept wildcard characters: False
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```
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### -TimeoutActionCallPriority --- Private Preview customers only
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### -TimeoutActionCallPriority
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_Private Preview customers only_
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If the TimeoutAction is set to Forward, and the TimeoutActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable.
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PARAMVALUE: 1 | 2 | 3 | 4 | 5
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Accept wildcard characters: False
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```
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### -NoAgentActionCallPriority --- Private Preview customers only
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### -NoAgentActionCallPriority
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_Private Preview customers only_
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If the NoAgentAction is set to Forward, and the NoAgentActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable.
The number of seconds a call must wait before becoming eligible for callback. This condition applies to calls at the front of the call queue. Set to null ($null) to disable this condition.
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At least one of `-WaitTimeBeforeOfferingCallbackInSecond`, `-NumberOfCallsInQueueBeforeOfferingCallback`, or `-CallToAgentRatioThresholdBeforeOfferingCallback` must be set to a value other than null when `-IsCallbackEnabled` is `True`.
The number of calls in queue before a call becomes eligible for callback. This conditon applies to calls arriving at the call queue. Set to null ($null) to disable this condition.
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At least one of `-WaitTimeBeforeOfferingCallbackInSecond`, `-NumberOfCallsInQueueBeforeOfferingCallback`, or `-CallToAgentRatioThresholdBeforeOfferingCallback` must be set to a value other than null when `-IsCallbackEnabled` is `True`.
The ratio of calls to agents that must be in queue before a call becomes eligible for callback. This conditon applies to calls arriving at the call queue. Minimum value of one (1). Set to null ($null) to disable this condition.
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At least one of `-WaitTimeBeforeOfferingCallbackInSecond`, `-NumberOfCallsInQueueBeforeOfferingCallback`, or `-CallToAgentRatioThresholdBeforeOfferingCallback` must be set to a value other than null when `-IsCallbackEnabled` is `True`.
The CallbackOfferAudioFilePromptResourceId parameter indicates the unique identifier for the Audio file prompt which is played to calls that are eligible for callback. This message should tell callers which DTMF touch-tone key (CallbackRequestDtmf) to press to select callabck. This parameter, or `-CallbackOfferTextToSpeechPrompt`, becomes a required parameter when IsCallbackEnabled is set to `True`.
The CallbackOfferTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to calls that are eligible for callback. This message should tell callers which DTMF touch-tone key (CallbackRequestDtmf) to press to select callabck. This parameter, or `-CallbackOfferAudioFilePromptResourceId`, becomes a required parameter when IsCallbackEnabled is set to `True`.
The CallbackEmailNotificationTarget parameter must be set to a group ID (Microsoft 365, Distribution list, or Mail-enabled security) that will receive notification if a callback times out of the call queue or can't be completed for some other reason. This parameter becomes a required parameter when IsCallbackEnabled is set to `True`.
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