Return Policy

🔁 Return Policy

Thank you for shopping with Jolie Femme Boutique 💛
We want you to love what you ordered—but if it’s not quite right, we’re here to help.

📦 Return Window & Shipping

  • Returns must be postmarked within 14 days of delivery
  • Customers are responsible for return shipping costs
  • We recommend using a trackable shipping method
  • Jolie Femme Boutique is not responsible for lost or missing return packages

📬 Return Address:
Jolie Femme Boutique
Attn: Returns Department
114 Versailles Blvd.
Alexandria, LA 71303

🔁 Return Options

🚚 Out-of-Area Orders (Outside 30 Miles of Alexandria, LA)

  • Eligible for refund to original payment method
  • Must be returned within 14 days of delivery
  • Must include receipt or packing slip

📍 Local Orders (Within 30 Miles of Alexandria, LA)

  • Eligible for exchange or store credit only
  • Must be returned within 14 days of delivery
  • Must include receipt or packing slip

🏬 In-Store Purchases

  • Must be returned within 14 days of purchase
  • Must include original receipt
  • Eligible for exchange or store credit only

👗 Return Conditions

To be accepted, items must be:

  • Unworn and unwashed
  • In original condition
  • Free of smoke, deodorant, makeup, and perfume
  • All tags still attached
  • Shoes must be returned in their original box

🚫 Final Sale Items

The following items are final sale and not eligible for return or exchange:

  • Sale or discounted items (including flash sales and promotions)
  • Seasonal and holiday items
  • Pajamas
  • Jewelry and accessories
  • Eyewear and hair accessories
  • Gift items

⚠️ Final sale items sent back will not be accepted or credited

💛 A Quick Note

We carefully select pieces we know you’ll love, and our team is always happy to help with sizing or styling before you purchase.

👉 Need help? Reach out anytime—we’ve got you.