IT Management: Buying Advice, Tips, and News

Amazon AWS customers in Bahrain and the United Arab Emirates have permanently lost data following multiple waves of Iranian strikes, which began in March of this year, on several data centers.

FileJump combines drag-and-drop uploads, file previews, sharing, and collaboration into a single dashboard. And for the next three days, it's 88% off!

Gmail users will still be able to mark these messages as spam. If users mark more than 0.3% messages as spam, the political committee will be removed from the program.

The lost footage, said to amount to roughly 50 terabytes of data, reportedly included historical items shot over roughly 70 years of the station's programming.

IT help desk software enables your support team to track and resolve whatever issues your company's employees encounter. We've tested the top solutions to help you choose the right one for your small business.

Monday Service is an ambitious, AI-driven help desk that excels at building autonomous support bots, but unpredictable AI credit costs, rigid user permissions, and cluttered team boards make traditional support platforms a better fit for most teams.

The Atlassian Service Collection bundles excellent customer service and IT help desk components in one convenient platform for a reasonable price, enhancing the experience with a helpful range of AI features.

Cloud storage providers love talking about security, but the jargon and technical language can leave users guessing. Here's a plain-English guide to encryption, privacy features, and the safeguards that actually protect your files.

Freshservice and Zendesk both offer powerful IT help desk features, but the right fit depends on your needs and budget. I'm putting them head-to-head to help you find the best fit for your business.

After decades of underdelivery, the notion of replacing electronic links with photonic ones looks less vaporous. At NTT's Upgrade conference in San Jose, execs make their pitch.

Outlook Lite will stop working on May 25, following its October delisting from the Android store.

Gmail users can now send an encrypted message to any recipient, even if they use an email service other than Gmail. However, it’s only available to Workspace users with an Enterprise Plus subscription and the Assured Controls or Assured Controls Plus add-on, where admins have enabled the tool.

Customer service software empowers your support team to quickly resolve customer issues. We've tested the leading options to help you choose the best solution for your small business.

Commander Reid Wiseman had two Microsoft Outlook accounts on his personal computer, and neither were working. Houston Mission Control stepped in to fix the issue remotely.

Your old and new Gmail addresses can now live side by side in your inbox, but there are a few technical things to consider before you move to a more modern username.

ManageEngine ServiceDesk Plus is a cost-effective, feature-rich ITSM solution with strong ticketing and AI capabilities, though its user experience can feel a bit complex at times.

Cloud backup makes it easier than ever to secure and access off-site data. We test and rank the top cloud backup services for businesses to help you decide the best way to safeguard your valuable information.

Storing and syncing files in the cloud makes your life easier and keeps your data safer. The best cloud storage services we've tested let you easily share and access files from anywhere and restore them if something goes wrong.

Box offers business-centric cloud storage with strong security, whiteboarding, AI tools, and unlimited data backups and e-signatures, but could use a snappier interface and fewer add-ons.

Google Drive is an easy-to-use cloud storage platform that's core to the business-focused Workspace platform, but questionable security at its lower tiers prevents the service from being tops in the category.