Urrà Eroi Reviews 3,483

TrustScore 4.5 out of 5

4.5

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Company details

  1. Book Publisher
  2. Book Store
  3. Childrens Book Store
  4. Gift Shop

Written by the company

Benvenuti in un mondo di immaginazione senza limiti. Qui, creiamo ricordi che durano per sempre sotto forma di libri personalizzati (e altro ancora!) per bambini, genitori, famiglie, coppie e anche animali domestici. Unisciti a noi!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast and easy

I made mistake in my order and customer service fixed it within few minutes. It left me speechless how great they are. Thank you. You deserve 10 stars ⭐️

6 February 2025
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Reply from Urrà Eroi

Thank you for your review and your kind words! ❤️ We hope you will create many beautiful memories while reading the book! 🥰

Kind regards,
Hooray Heroes Team

Rated 4 out of 5 stars

Smooth.... Easy.... A bit expensive

The web interface to create your own book is smooth and easy. You may play with different options to create something unique. Only downside: price..... A bit expensive.

16 April 2024
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Reply from Urrà Eroi

Hi Sabine,

Thank you for your feedback. We are happy to hear that you enjoyed personalizing your book. Regarding the pice, we must emphasize that the books we produce are high-quality products with hard-covers containing fully personalised content and illustrations with over a million combinations available. Each and every book is unique and made specifically for individual customers. With all that said, we regularly offer certain discount codes to reduce the price. As we truly aspire to make the best, personalised children's books on the market, we require sufficient funds to make this possible.

Thank you for your understanting. 🤗

Kind regards,

Urra Eroi Team

Rated 5 out of 5 stars

Staff gentilissimo che all’ultimo…

Staff gentilissimo che all’ultimo momento è riuscito a modificare il mio libro. Super professionali!

5 March 2024
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Reply from Urrà Eroi

Grazie di cuore per la recensione e per la sua fiducia! ❤️ Il team degli Urrà Eroi vi augura tante belle e magiche letture! 🤗

Rated 5 out of 5 stars

Originale.

Bell’idea regalo.

5 March 2024
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Reply from Urrà Eroi

Grazie mille per averci dedicato del tempo valutando positivamente il nostro lavoro! ❤️ Il team degli Urrà Eroi vi augura tante belle e magiche letture! 🤗

Rated 4 out of 5 stars

Molto originale

Bello e originale

11 January 2024
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Reply from Urrà Eroi

Grazie tante per la sua recensione. Siamo veramente felici che il libro vi piaccia. 😍 Vi auguriamo tante magiche letture insieme!
Un caro saluto dal team di Urrà eroi! 💖

Rated 5 out of 5 stars

Bello idea fantastica per la festa del…

Bello idea fantastica per la festa del papà

14 March 2023
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Reply from Urrà Eroi

Gentile Arianna,

grazie per la sua recesione. Siamo molto felici che la piaccie il suo libro. Non vediamo l'ora di creare altri libri per Lei in futuro.

Cordialmente,
Urrà eroi

Rated 5 out of 5 stars

Originale

Originale e ben fatto.

18 March 2023
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Reply from Urrà Eroi

Grazie per la recensione e per la fiducia! Un abbraccio dal mondo Urrà Eroi! 💖

Rated 5 out of 5 stars

Superlativi

Attenti, precisi e puntuali .
Immagini nitide e super colorate .
Superlativi!

13 March 2023
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Reply from Urrà Eroi

Grazie di cuore per il feedback, i clienti come lei ci rendono orgogliosi del nostro lavoro e ci stimolano a fare meglio. Buona lettura! 😍

Il team degli Urrà Eroi

Rated 5 out of 5 stars

bello bello bello

molto bello , commovente e accurato

3 February 2023
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Reply from Urrà Eroi

Grazie mille per la recensione.💖 Le auguriamo tantissime memorabili letture!🥰

Rated 1 out of 5 stars

I have ordered a book for my husband's…

I have ordered a book for my husband's birthday. i have paid secure delivery, i have been waited more than 2 weeks and gavent recieved anything. im very dissapointed and unhappy. i send emails to customer support to send me mobey back, but i haven't received it eather. i have no idea what to do now. but i haven't exoected so horrible service and company attitude!

9 November 2022
Unprompted review
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Reply from Urrà Eroi

Hi, we are happy that you have chosen us. We are very sorry for what happened. We always try to do our best as we like to make you happy. We will try to solve the problem as soon as possible.

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