ithemelandco.com Reviews 58

I had several tricky issues with my WooCommerce setup, and Sara from Ithemeland went above and beyond helping me get everything configured correctly.
Super patient, fast replies, and excellent service overall. Highly recommend working with them!

Initially had a conflict with the plugin and our theme that was causing errors we couldn't solve but the plugin support team went above and beyond to troubleshoot and provide code to add to our theme that fixed it all and then the plugin worked perfectly and did exactly what it needed to

The free gift plugin is very simple and support is fantastic

Such a great team, It worth every penny!

Amazing support from the iTheme land team and very fast on doing my custom work. Highly recommended!

These guys are very responsive! They fixed my problem and got me up and running in no time!

There was an issue with the plugin but through the support email they managed to quickly fix it. They are very responsive and active, even on sundays. Plugin seems to work well now.

good plugin. after the update it didn't work as it should. after contacting support they solved it all nicely for us. for bulk editing it is definitely recommended

There's critical issue that we're unable to update the settings. We go to chat support and they can fix for us within couple hours! That's help us to continue business smoothly.

Recommend to use this plugin!

I have the pro version (free gifts for woo) and its worth it, the support is nice and very effective.
You can chose the gifts according to many conditions.

Will continue using this plugin and take a look at their other ones :)

Great dashboard reporting tool! I had an issue with the plugin regularly needing to be reactivated, but they evaluated and resolved the bug quickly and efficiently.

Great!! and support answers quick.

Purchased the 'WooCommerce Variations Bulk Edit' plugin on 28th March so I could save me hours of work adding new variations to my products, well that was the plan.

It seems that although it is a bulk editing plugin you cannot bulk edit adding new product variations to existing variations unless you want to delete the existing ones which is no good for a business that has these products linked to a drop shipper (if they are deleted and re-added the SKU won't match).

I thought I would try the 'attaching' option which attaches new variations to products with existing variations but doesn't remove the existing ones. Turns out this is broken and on top of that you can only edit one product at a time which for a bulk editing plugin is not ideal.

I used their contact form to message and say that I have found the 'attaching' option does not to work.
I also said that I was disappointed that a bulk editing plugin didn't actually let me add new variations without deleting the existing ones.

After receiving no reply I found an email address on Trustpilot from another reviewer who had also has issue with support. I finally had a reply from them asking me to send a video and to create a staging site. I sent a video with the issue and then later that day the logins for the staging site.

I was told the issue would be fixed, I was lead to believe they were also going to fix the plugin so you could bulk add variations using the 'attaching' option.

After 9 days I received a message saying the issue was resolved and here is the new 'Tracking Plugin'. Huh I didn't purchase this plugin and didn't report an issue with this. I emailed again and said what has this to do with me. An apology arrived saying they had misunderstood. Which confuses me as I sent a video of the issue and have since had a reply from a David (via their 'questions' page saying they will get the attaching bulk editing issue fixed).

So I was then told they are working on my issue, that was 5 days ago, so I purchased the plugin 15 days ago and still can't use it and after asking for an update have been ignored.

I have to say communication is pretty bad, I can't use the plugin, it doesn't actually bulk edit adding new variations (without deleting the existing) and now I can't find out how long this is going to take or how close they are to resolving the issue as no one replies.

I've wasted so much time on waiting for this when I could have just manually edited the products (the thought doesn't fill me with much joy but at least the work would be getting done). Its leaving me in limbo when I have so much work to do and feel like I'm not moving forward as I need to add these new variations asap (should have been done two weeks ago when I purchased the plugin).

The plugins do not work.
the support is very bad and it takes a long time to get any answers.
I don't get my money back, my requests are ignored, although there is a 30-day money-back guarantee.

Great product. Great customer experience

The plugin did not work for me.. i reached out and asked for a refund. No reply and no communication. Avoid!

Good product (Free Gifts for Woocommerce)
The plugin is powerful and reliable.