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Joined 11 months ago
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Cake day: May 29th, 2025

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  • You’re not understanding what they are saying. They are not refusing to cancel the membership, they are just putting one more option in front of you before you cancel.

    Just respond back to this saying you do want to proceed with cancellation and it will be cancelled…

    A reason why someone may choose to just freeze their membership is that the price of new memberships has increased and they know that they will be going back eventually. It may actually be a better choice to freeze and keep your current rate if you plan to go back later and the different in price for a new membership is more than $10 a month more expensive.