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"Referenzprozessabläufe für Telekommunikationsunternehmen - Eine ..."
Christian Czarnecki, Axel Winkelmann, Myra Spiliopoulou (2013)
- Christian Czarnecki, Axel Winkelmann, Myra Spiliopoulou:

Referenzprozessabläufe für Telekommunikationsunternehmen - Eine Erweiterung des eTOM-Modells. Wirtschaftsinf. 55(2): 83-97 (2013)

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