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One Customer Name Broke Three Systems in a Single Afternoon
Serguey Shinder
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Sep 9
One Customer Name Broke Three Systems in a Single Afternoon
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data
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encoding
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integration
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2 min read
The Cheapest Part of That Migration Was the Compute
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Sep 9
The Cheapest Part of That Migration Was the Compute
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cloud
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infrastructure
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costs
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2 min read
I Expect the Next Ten Years of My Job to Be Integration, Not Invention
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Sep 9
I Expect the Next Ten Years of My Job to Be Integration, Not Invention
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future
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integration
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itcareer
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2 min read
We Renewed That Contract Because Nobody Had Time to Read It
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Sep 9
We Renewed That Contract Because Nobody Had Time to Read It
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business
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procurement
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itmanagement
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2 min read
We Automated the Approval and Kept Every Day of the Wait
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Sep 9
We Automated the Approval and Kept Every Day of the Wait
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devops
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automation
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process
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2 min read
Our Backup System Had the Keys to Everything It Backed Up
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Sep 9
Our Backup System Had the Keys to Everything It Backed Up
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cybersecurity
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backup
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ransomware
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2 min read
We Restored Service So Fast We Destroyed the Evidence
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Sep 9
We Restored Service So Fast We Destroyed the Evidence
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itoperations
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incident
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sysadmin
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2 min read
Every Timestamp in That System Meant a Different Moment
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Sep 8
Every Timestamp in That System Meant a Different Moment
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data
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systems
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engineering
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2 min read
We Picked the Region Because It Was the Default in the Dropdown
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Sep 8
We Picked the Region Because It Was the Default in the Dropdown
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cloud
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architecture
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infrastructure
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2 min read
We Were Measured on Tickets Closed, So We Stopped Fixing Causes
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Sep 8
We Were Measured on Tickets Closed, So We Stopped Fixing Causes
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business
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itmanagement
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metrics
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2 min read
The Hard Part of the Next Ten Years Is Deciding What to Switch Off
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Sep 8
The Hard Part of the Next Ten Years Is Deciding What to Switch Off
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future
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itmanagement
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legacy
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2 min read
The Cleanup Job Did Exactly What We Told It To
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Sep 8
The Cleanup Job Did Exactly What We Told It To
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automation
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devops
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reliability
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2 min read
The Attacker Did Not Break In, They Called the Service Desk
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Sep 8
The Attacker Did Not Break In, They Called the Service Desk
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security
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socialengineering
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itsupport
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2 min read
The Handover Between Two Teams Is Where Incidents Go to Die
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Sep 8
The Handover Between Two Teams Is Where Incidents Go to Die
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itops
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incidentresponse
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operations
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2 min read
The Integration That Assumed the Other System Would Always Answer
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Sep 7
The Integration That Assumed the Other System Would Always Answer
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systems
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architecture
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reliability
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2 min read
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