Troubleshooting

If you encounter problems with Qodo Gen, start by checking the troubleshooting guides below:

• Connectivity Issues Fix problems related to connecting Qodo Gen to our servers or your environment, such as failed connections, proxy/firewall restrictions, or timeouts.

• General Issues Resolve issues with chat responses, login, or unusual behaviors in the IDE. Learn how to copy a Request ID or extract logs to share with support.

For additional help, please contact support.