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Community Modules
FreeScout edited this page Jun 11, 2026
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Keep in mind that FreeScout Team can not guarantee that community modules are 100% reliable and secure. Please use them at your own risk.
If you want to share with others your custom module, please create a Git Repository or send the module as archive at support@freescout.net
- Add Initial Message to Auto-Reply
- Add to Kanban Board (Workflow Action)
- AI Assistant - summarizes conversations with more that N messages and translates threads.
- All in One Accessibility
-
Auto Link Ticket - converts
#1236in conversations body into clickable links. - Automatically Change Customer - automatically update the customer in FreeScout based on the contents of the message.
- Automatic Tickets Distributor - automatically assigns incoming conversations to a selected agent pool.
- Attachments Extra Security
- Business Days (Workflow Conditions)
- Calendar
- ChatGPT Integration - Open AI integration.
- Cleanup Module - clean up conversations.
- ClickUp Integration
- Custom Fields Read-Only
- Discord Notifications
- Dropkick JS
- eBay Integration
- Fetch Now Button for Mailboxes
- FastSearch - full-text indexes for a faster search experience
- Following Folder - Add a 'Following' folder to your mailboxes.
- Freemius Integration
- GitHub Integration
- GPT Assistant - Chrome extension
- GPT Pro
- Gravity Forms to FreeScout
- Help Scout to FreeScout Migration
- Internal Conversations
- Kanban Auto Refresh
- Knowledge Base API
- Knowledge Base Articles Short URLs
- New Ticket Button (in Customer profile)
- LINE Integration
- MCP (Model Context Protocol) Server
- Microsoft 365 Graph API instead of SMTP/IMAP
- Organizations & Organization Portal
- Overflow Achievement - adds XP, levels, achievements, and motivational UI feedback to FreeScout.
- Page Embedder
- Qonversion Integration
- Scheduled Conversations
- Seven - send SMS to support agents.
- Sidebar Webhook - load content into sidebar via AJAX from another server.
- Shopify Integration - free.
- Shopify Integration - paid.
- Sortable Custom Fields
- Smart Search UI
- Stripe Integration
- Themes - Pick a UI colour theme.
- Ticket Aging Colors
- Unassigned Count - Show the number of unassigned tickets in the Mailbox menu.
- Unsubscribe From Mailing List
- WHMCS Integration
- WooCommerce My Account - A WordPress plugin that lets WooCommerce customers read and reply to FreeScout support tickets and browse the knowledge base directly from the My Account.
FreeScout — Help desk & shared mailbox, free Zendesk & Help Scout alternative.
About
Installation
Configuration
- Sending Emails
- Fetching Emails
- Connect G Suite & Microsoft 365
- Console Commands
- Backup
- Update
- Upgrade PHP
Troubleshooting
Tools & Integrations
- API
- Migrate to FreeScout
- Zapier
- Make (Integromat)
- MacOS Menu Bar App
Development