Strategy

To reduce risk, refine their strategies, and optimize adoption at scale, companies need more testing at the organizational level.

Too much change can traumatize your organization. The remedy is to minimize the need.

A new study found that generative AI models may return culturally distinct responses based on the human language used to prompt them.

A guide for leading through chaos, without losing direction.

Don’t overlook the many other countries that excel in different aspects of AI.

Five ways to preserve imagination, morale, and momentum through fear and uncertainty.

New research shows that the more senior a leader is, the more they overestimate employee sentiment about how companies are using AI.

One business’s misdeeds and mistakes can tarnish companies across industries, geographies, products, or supply chain relationships.

A study of 27,000 healthcare workers found that those who felt safe speaking out were less stressed, less likely to burn out, and more likely to stay—even when resources were tight.

How three companies used quantum modeling to solve their toughest problems.

Without defined roles, routines, and measures of success, even the smartest algorithms won’t scale.

The HBR Executive Playbook on how to move your AI strategy from experimentation to ROI.

What entrepreneurs need to know about what’s changing—and what’s staying the same.

When people feel they’re treated empathically by a brand, they’re more likely to remain loyal and recommend it to others.

Eight ways to experiment with “synthetic personas” and “digital twins.”

New research found that three levers—availability, personalization, and efficiency—can turn a costly nuisance into a growth opportunity.

When companies focus on cost cutting and hoarding cash, they can alienate customers, employees, suppliers, shareholders, and communities—just when they’re needed most.

New insights from academia, consultancies, and other sources to help your company make informed decisions.

Four strategies for navigating overlapping crises.

An HBR Executive Masterclass with Muriel M. Wilkins.