Yeah, but then you give them something to complain about afterwards. Pissing them off by being kind is sooooo much more rewarding. You haven’t experienced pettiness until you’ve gotten a customer to a boiling rage by being nothing but saccharine and professional to a pissed off customer looking for a fight.
I used to work retail cell phone sales for a now defunct reseller, and we’d frequently get people in who got pissed off when they found out we couldn’t do a lot of carrier functions, and boy was it fun winding people up by being kind, courteous and professional.
I wasn’t as bad as the South Park ISP dudes, but same vibe lol
For bitching about $4 that they should have paid weeks/months ago, bothering staff like that is going to be an easy way out. Using a bullshit excuse for pity.
If you can’t afford $4, what house are you buying? Exactly. They just expect to be treated ‘different’, because ‘they’ are ‘better’.
More like, “well for just $4.25, plus my convenience fee of $100, we can resolve this problem”
I love being assholes to assholes, so the chub is just a side benefit.
Yeah, but then you give them something to complain about afterwards. Pissing them off by being kind is sooooo much more rewarding. You haven’t experienced pettiness until you’ve gotten a customer to a boiling rage by being nothing but saccharine and professional to a pissed off customer looking for a fight.
I used to work retail cell phone sales for a now defunct reseller, and we’d frequently get people in who got pissed off when they found out we couldn’t do a lot of carrier functions, and boy was it fun winding people up by being kind, courteous and professional.
I wasn’t as bad as the South Park ISP dudes, but same vibe lol
Why are the customers assholes in this case? For having an unpaid late fee?
For bitching about $4 that they should have paid weeks/months ago, bothering staff like that is going to be an easy way out. Using a bullshit excuse for pity.
If you can’t afford $4, what house are you buying? Exactly. They just expect to be treated ‘different’, because ‘they’ are ‘better’.