• jj4211
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    1 day ago

    I wonder if I counted…

    So I did the tax prep using a free offer from TurboTax. Everything seemed traditional.

    Then, at the end it generated an AI summary of my return. I didn’t have a choice, it just did it. I have the “unhelpful” feedback because:

    • Despite saying it was “explaining” the numbers and why, all it did was just list the numbers from the fairly straightforward table right above the AI response in a more awkward form, not explaining anything.
    • Further, despite the seemingly easy task of “Take a table of figures and repeat them in prose”, it still screwed up and messed up and of the figures that all our had to do was repeat verbatim.

    So AI was forced into my tax prep and did nothing substantive (thank goodness) and flubbed the cosmetic role it tried to play.

      • boraginoru@lemmy.zip
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        16 minutes ago

        I do! And also got my dad to switch to it this year 🙌

        It’s always been good, and in the past few years they have been adding scanning for various documents, the lack of which was my only complaint about it before.

    • ZombiFrancis@sh.itjust.works
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      4 hours ago

      Turbox Tax worked hard to get AI some revenue.

      If you didn’t do the multi-step downgrade of your service (have to downgrade two or three times to get to the free version) then you might’ve counted. The AI doesn’t do anything, but it starts as a way to justify charging you like $140. It’ll default you paying for it even if its unused.