People don’t know how to vote with wallet anymore.
It’s the reason these services get away with nickel and diming. Look at food delivery. For whatever reason people keep using it even though the fees add up to more than the meal itself. Let alone the markup the restaurant does to cover the costs.
Uber Eats motto should be “For when you want to pay $80 for a $5 meal”
Same thing with like Starbucks. People paying $17 for burnt coffee that needs 45 cups of milk and sugar to salvage.
The services will never change because consumers are lazy. It’s easy to just give their money away. People mock the “stop buying avocado toast” saying. But I think they just misunderstood it. I think the deeper meaning of it was meant to convey to vote with your wallet. You can buy avocados and bread at the grocery store and make an avocado toast yourself for under $1. But instead people go and buy it at a fancy pop-up and pay $18 plus tip for some mustachioed hipster with an artisan apron to make it for them.
/rant
And yet consumers will still use the services; this was my point. They are too lazy to stop using the service and just go buy food in person. So even if the quality goes down and the prices go up, they will simply pay to continue being lazy and get food delivered.