Erwin Hermanto·Jan 20Running a Blameless Post-Mortem: How We Turned a Major Outage into a Learning PlaybookIt was 11 PM on a Tuesday when our monitoring system went from green to red in under 60 seconds. API error rates jumped from 0.1% to 100%…
Issam Alzinati·Sep 21, 2024Balancing Speed & Innovation with Reliability: Building a Blameless Incident Culture in StartupsHow to maintain agility while ensuring stability as your startup scales through effective incident management
Michael Hart·Oct 18, 2023How to be on-callA few years ago at Arctic Wolf I put together a talk titled “How to be on-call”, in response to the rapid growth of the organization and…A response icon1
Michael Hart·Oct 17, 2023A Few Words About Blameless CultureThe concept of blameless culture has been around for a long time in other industries, and while the history isn’t clear, you could argue…A response icon2
Ethan Truong·Feb 23, 2023Postmortem of “what ails Google”Disclaimer: opinions are my ownA response icon1