Erwin Hermanto·Jan 20Running a Blameless Post-Mortem: How We Turned a Major Outage into a Learning PlaybookIt was 11 PM on a Tuesday when our monitoring system went from green to red in under 60 seconds. API error rates jumped from 0.1% to 100%…
Issam Alzinati·Sep 21, 2024Balancing Speed & Innovation with Reliability: Building a Blameless Incident Culture in StartupsHow to maintain agility while ensuring stability as your startup scales through effective incident management
Michael Hart·Oct 18, 2023How to be on-callA few years ago at Arctic Wolf I put together a talk titled “How to be on-call”, in response to the rapid growth of the organization and…A response icon1A response icon1
Michael Hart·Oct 17, 2023A Few Words About Blameless CultureThe concept of blameless culture has been around for a long time in other industries, and while the history isn’t clear, you could argue…A response icon2A response icon2
Ethan Truong·Feb 23, 2023Postmortem of “what ails Google”Disclaimer: opinions are my ownA response icon1A response icon1
Sandeep Singh Hooda·Oct 4, 2022Presenting at iThome’s SRE Conference: Our DBS SRE Transformation Journey Thus FarAt iThome’s SRE Conference, we shared about our transformation journey and the cool stuff we’ve have been doing.
Mirella Batista·Mar 30, 2022Transform Incidents Into Learning Opportunities with Blameless PostmortemsProduction incidents will happen. Manual and automated safeguards are put in place to prevent and enable early detection of issues, but…
InUdemy Tech BlogbyJoan O'Callaghan·Mar 23, 2021Blameless Incident Reviews at UdemyHere at Udemy I run the Incident Review process.
Avik Sharma Chowdhury·May 17, 2020Blameless Postmortem Culture in Software EngineeringImagine the following scenario:
