Rita McGrath·6d agoThe customer service revolt: how bad support is building a grievance empire on social mediaSocial media has become the new complaint department. Customers are furious, and companies have brought this upon themselves.A response icon1A response icon1
Rohit Bhargava·May 29Olympics Adds Ninja Warrior Obstacle Event, a Blue Octopus and Why College Majors Don’t Matter…The Most Important Reminder About Tech Is Appearing Everywhere
FinSage Insights·May 11B2B Sales’ Last Hand: What Remains When AI Meets AI in Procurement?Have you ever considered that perhaps, in the not-too-distant future, the procurement director, Mr. Wang, whom you’ve diligently cultivated…A response icon1A response icon1
Mohit·May 3The Death of the “Seat”: Why SaaS is Moving to a Pay-As-You-Win ModelI was looking at a series of quarterly reports for mid-sized tech firms last month, and a pattern started to emerge. It wasn’t about…
InActivated ThinkerbyThe Clarity Hub·Mar 16Three Industries Quietly Exploding in 2026Where experienced entrepreneurs are quietly paying attention while everyone else argues about yesterday’s trends.
InStackademicbyDevin Rosario·Feb 23Subscription Fatigue: The Return of One-Time Purchases 2026A guide for business leaders navigating the shift toward hybrid pricing models and permanent software ownership.
EquityMatch.co·Jan 28Trade Republic Hits €12.5 Billion Valuation — What It Means for the European Fintech SceneWhile most fintechs are still bleeding cash to acquire users, Berlin’s Trade Republic just signaled a shift in the wind. A €12.5 billion…
CherryBerryRMS·Jan 7Restaurant Trends in 2026 That Will Shape Profits, People, and PerformanceExplore key restaurant trends in 2026 shaping profits, people, and performance in a fast-changing food industry.A response icon1A response icon1
Deborah Goldfarb·Jan 5Should Old Acquaintance Be Forgot? Small Business Trends to Sing Into 2026As I was sitting on my couch on this past New Year’s Eve , hot chocolate in hand, staring into space, I started wondering about the same…
Abhijoy Saha·Dec 4, 2025Tracked 47 AI Agent Pilots in 2025. Here’s Why 40% Will Never Ship.Gartner just released a prediction that should terrify every executive with an AI budget: 40% of all agentic AI projects will be canceled…