Avoma·Jul 18, 20229 questions to ask when hiring your first Head of Customer SuccessCustomer success (CS) is an important profit center for any SaaS business because it is a function that’s at the epicenter of customer…
InSuccessCOACHINGbyTodd Eby·Dec 19, 2019Interview Tips: Landing the Customer Success PositionYou’ve spruced up your resume and LinkedIn profile. You’ve applied to a handful of targeted companies, and you’ve made it past the phone…
InSuccessCOACHINGbyTodd Eby·Dec 10, 20196 Steps to Getting a Job in Customer SuccessYou’ve decided to look for a job as a Customer Success Manager. Great! There’s never been a better time. As of that this article is being…
InSuccessCOACHINGbyTodd Eby·Sep 26, 2019Resume Tips: Creating a Great Customer Success ResumeDid you know that hiring managers spend only an average of seven seconds on each resume? To catch their attention, you need a great resume…
InSuccessCOACHINGbyTodd Eby·Jul 16, 2019The Essential Guide to Landing Your First Customer Success JobIn this article, we’re going to break down the key things you need to know before you start your customer success job search.
