Cole Lamphere·8h agoNobody Ever Reads the Training MaterialsA new hire on week three has no time for a binder and the software has to work without one
Cole Lamphere·5d agoThe Last Two Points of Occupancy Get Bought With Bad ApprovalsOne approval signed on the last Friday of October cost more than the empty unit it filled
Cole Lamphere·Nov 5The Bug We Show in Every Demo Picks Our CustomersAn Atlanta regional signed three weeks after we showed her the one upload we still ran by hand
Cole Lamphere·Nov 2Every Operator You Hire Needs a Skeptic Beside ThemA former regional sketched the turn board she had run for six years, and could not defend two of its columns.
Cole Lamphere·Oct 30Never Convert Your PMS During a Lease UpA 340 unit lease up outside Nashville lost two weeks of leasing speed to a conversion that went exactly as planned.
