InThe Digital ContrarianbyRyan Levesque·3d agoYou Don’t Need More AI. You Need More Human Feedback.You Don’t Need More AI. You Need More Human Feedback.
InWrite A CatalystbyNina Rafferty·Oct 28Why Comment Sections Are Becoming the Real Product Research DepartmentI used to read comment sections mainly to see whether a post landed well. Now I read them for objections, questions, workarounds…A response icon2
InUnprompted, by Grafana LabsbyElizabeth Burkly·Oct 14What we’ve learned (so far) building the Voice of Customer program at Grafana LabsGo behind the scenes of Grafana Labs’ Voice of Customer program to learn how we bring user feedback together, use AI to scale analysis, and…
SentiSum·Jul 2Claude Code vs a VoC Platform: What The Demo Does Not Show YouWe built our entire voice of customer platform on Claude for a year. Here is where the model stops being the hard part.
Baloo L A·Apr 24The Vibe Coding Playbook for PMs: Building an AI Voice of Customer Portal in 3 Days“Vision without execution is just hallucination.” — Henry Ford