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Consumer Complaint Against A Business/Company

If you prefer to contact us by regular mail, download this form, then print, fill in, and mail.

For information on the collection and use of personal information, please see our notice, Information Collection, Use and Access.

En español | 中文 | Tiếng Việt

* Indicates a Required Field

Your Information

First Name *

Middle Initial

Last Name *

Address Line *

Address Line 2

City *

State *

Zip Code *

(+4)

Email Address

Confirm Email Address

Area Code

Phone Number

Are you submitting this complaint on behalf of someone else? *

Yes

No

Relationship to consumer *

Attorney

Advocate

Family member or friend

Housing or credit counselor

Other authorized representative

Your company/organization

Please fill out the information below for the consumer you are submitting this complaint for.

First name

Last name

U.S. or foreign address?

U.S.

Foreign

Street

City *

State *

Zip code

Postal code

Country *

U.S. or foreign phone number?

U.S.

Foreign

Area Code

Phone number

Email address

Business Information (Complaint Against):

Company Name *

Company Address

Company Address 2

Company City

Company State

Zip Code

(+4)

Area Code

Phone Number

Email Address

Website

Complaint

Amount in dispute

$

Briefly describe your complaint, including:*

The product or service at issue and what the issue is
The date(s) of the transaction or issue
The names of the sales representative or other company representative you dealt with
If the product or service was not as advertised, what did the advertisement say, and when and where did you see it
If you signed a contract, when did you sign it

Do not include any personal or confidential information, such as your social security number or bank account number.

Complaint description *

Briefly state what you would consider a reasonable resolution from the company *

If you need legal advice or representation, we suggest that you consult with an attorney. The Attorney General cannot provide you with legal advice or represent you in personal legal actions.

Have you contacted the company about this issue?

Yes

No

Date of last contact

Communication means

E-mail

In-person

Phone

Postal mail

Other...

Communication means Other...

Person communicated with

Results of communication

Have you previously contacted our Office or other agencies about this issue?

Yes

No

Agencies contacted

Date agency contacted

Do any of the following apply to you?

You are represented by a lawyer about this issue
You have sued the company or the company has sued you
There is a legal proceeding pending that involves this issue

Yes

No

Do any of the following apply to you?

State what has happened

(e.g., you sued the company or the company you sued you) and the status and, if applicable, your lawyer’s contact information.

State what has happened

Documents

Do you want to upload supporting documents? *

Yes

No

Files must be less than 4 MB.
Allowed file types: pdf, doc, docx, xls, xlsx.
Do not include any personal or confidential information, such as your social security number or bank account number.

If you have additional documentation, list and detail them in your complaint.

Upload supporting documents *

It is important to redact or not include sensitive personal information such as SSN.
More information

Files must be less than 50 MB.
Allowed file types: pdf doc docx xls xlsx.

Description of document *

Do you wish to upload a second supporting document? *

Yes

No

Upload second supporting document *

It is important to redact or not include sensitive personal information such as SSN.
More information

Files must be less than 50 MB.
Allowed file types: pdf doc docx xls xlsx.

Description of second document *

Do you wish to upload a third supporting document? *

Yes

No

Upload third supporting document *

It is important to redact or not include sensitive personal information such as SSN.
More information

Files must be less than 50 MB.
Allowed file types: pdf doc docx xls xlsx.

Description of third document *

Do you wish to upload a fourth supporting document? *

Yes

No

Upload fourth supporting document *

It is important to redact or not include sensitive personal information such as SSN.
More information

Files must be less than 50 MB.
Allowed file types: pdf doc docx xls xlsx.

Description of fourth document *

Do you wish to upload a fifth supporting document? *

Yes

No

Upload fifth supporting document *

It is important to redact or not include sensitive personal information such as SSN.
More information

Files must be less than 50 MB.
Allowed file types: pdf doc docx xls xlsx.

Description of fifth document *

Additional Information About You (optional)

Are you 65 years or older?

Yes

No

Do you have a disability?

Yes

No

What is your annual household income?

Are you a current member of the U.S. Armed Forces or the immediate family of a service member?

Yes

No

Are you a former member of the U.S. Armed Forces?

Yes

No

Do you have limited English ability?

Yes

No

En español | 中文 | Tiếng Việt

Statement

I affirm that the foregoing information is true and accurate *

Yes

No

By filing this complaint, I authorize you to send this complaint to the party named, and for that party to communicate, including disclosure of non-public personal information, with the Attorney General’s office concerning this complaint. *

Yes

No

Attorney General's Role

In sending this consumer complaint, I understand that the Attorney General cannot answer legal questions or give legal advice to me and cannot act as my personal lawyer.
I also understand that the Attorney General may need to refer my complaint to a more appropriate agency.

Report a Complaint

Contact the Attorney General’s Public Inquiry Unit to report a complaint about a business or if you have questions or comments.

Complaint Against Business
General Contact Form
Contáctenos/Formularios

State of California Department of Justice - Office of the Attorney General

State of California Department of Justice
Office of the Attorney General

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