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About

We provide a fully scalable, cloud-based platform to develop virtual practice scenarios in decision-making, navigating conversations, and coaching to maximize performance in the workplace. AliveSim, our virtual practice and coaching platform, combines 3D game technology with modern learning methodologies to allow learners to learn-by-doing safely, in a highly immersive environment. The result is effective skill transfer into the workplace. Typical applications include leadership development, coaching processes, soft skills, sales processes, employee performance, and medical education. Practice in virtual conversations drives results in leadership development, coaching, difficult situations, soft skills, and more. Use virtual practice to transfer new sales processes and improve coaching skills to close performance gaps in the field.

About

The VoiceOps Coaching Enablement Platform unlocks the value of call center sales and collections conversations by making coaches more effective. It is built upon the Behavior Change Cycle methodology — helping coaches measure key behaviors, snap right to the most coachable moments in each call, build trust with reps through frequent and objective coaching, and drive better customer conversations. It’s a win-win-win: Call center reps get more from coaches, companies get more from their reps, and customers get more value from every call experience. VoiceOps has made data quality a priority as the foundation for true coaching enablement. The company has invested significant expertise and resources to create a technical data operation that serves industry-leading data quality. VoiceOps has amassed hundreds of industry-specific data sets for model training. This, combined with a human-in-the-loop QA process, creates data quality that customers trust and value at a premium.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a virtual practice and coaching platform

Audience

Call center sales and collections teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Syandus
Founded: 2001
United States
www.syandus.com

Company Information

VoiceOps
Founded: 2016
United States
voiceops.com

Alternatives

Alternatives

QEval

QEval

Etech Global Services
UPtick

UPtick

Sciolytix
Gryphon ONE

Gryphon ONE

Gryphon.ai

Categories

Categories

Sales Coaching Features

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence Features

Account Health Alerts
AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Integrations

Boostopia
ClickSend
ComplianceBoard
Fuze
MyWiFi Networks
Qollabi
Salesflare

Integrations

Boostopia
ClickSend
ComplianceBoard
Fuze
MyWiFi Networks
Qollabi
Salesflare
Claim Syandus and update features and information
Claim Syandus and update features and information
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Claim VoiceOps and update features and information