hotelierAI

hotelierAI

digital hotelier
+
+

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About

Meeting guest expectations in the new age of personalization. guestext meets hotel guest’s expectations! Communication has never been easier. With guestext, hoteliers can form an immediate personalized relationship with guests even before they arrive. Our opt-in messaging platform opens the door to creating total guest satisfaction which means building guest loyalty. guestext is a two-way mobile connection between hotels and their guests, communications for a better guest experience. Hotels can text individual guests, groups whether a guest or not or all guests that opt-in with guestext. Hoteliers can connect with their guests before arrival, during the stay and after departure. guestext builds guest relations that will produce repeat business, add incremental income and provide direct guest reviews. Hospitality statistics indicate 78% of guests want text messaging! Plus, texting has an 8 to 1 response rate compared to email or phone and text enables instant guest connectivity.

About

hotelierAI is our innovative, all-in-one guest management, CRM, data and marketing platform that’s fully integrated with the hotelierDirect booking engine. Using data analysis to quantify, segment and predict guest behaviour, it enables you to provide guest profile insights to your front desk, create timely, relevant campaigns with personalised content before, during or after each stay, manage your social media channels more effectively and control the review scores for your hotel.Going beyond traditional CRM capability, hotelierAI analyses guests’ historical spend, stay behaviour and social attributes giving you an invaluable insight into the characteristics and needs of your core customers. Understand the requirements of guests making direct bookings and gain insights into the most valuable guest segments. Build floating guest profiles that can be shared with customer facing teams across your properties.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels that require a messaging platform to improve guest engagement, retention and loyalty

Audience

Organizations searching for a guest management CRM solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

guestext
Founded: 2011
United States
www.guestext.com

Company Information

digital hotelier
Founded: 2001
United Kingdom
www.digitalhotelier.com/data-intelligence/guest-management-crm/

Alternatives

Alternatives

Cendyn CRM

Cendyn CRM

Cendyn
TRACK CRM

TRACK CRM

TRACK Hospitality Software

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim guestext and update features and information
Claim guestext and update features and information
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Claim hotelierAI and update features and information