hotelierAIdigital hotelier
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Related Products
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About
Meeting guest expectations in the new age of personalization. guestext meets hotel guest’s expectations! Communication has never been easier. With guestext, hoteliers can form an immediate personalized relationship with guests even before they arrive. Our opt-in messaging platform opens the door to creating total guest satisfaction which means building guest loyalty. guestext is a two-way mobile connection between hotels and their guests, communications for a better guest experience. Hotels can text individual guests, groups whether a guest or not or all guests that opt-in with guestext. Hoteliers can connect with their guests before arrival, during the stay and after departure. guestext builds guest relations that will produce repeat business, add incremental income and provide direct guest reviews. Hospitality statistics indicate 78% of guests want text messaging! Plus, texting has an 8 to 1 response rate compared to email or phone and text enables instant guest connectivity.
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About
hotelierAI is our innovative, all-in-one guest management, CRM, data and marketing platform that’s fully integrated with the hotelierDirect booking engine. Using data analysis to quantify, segment and predict guest behaviour, it enables you to provide guest profile insights to your front desk, create timely, relevant campaigns with personalised content before, during or after each stay, manage your social media channels more effectively and control the review scores for your hotel.Going beyond traditional CRM capability, hotelierAI analyses guests’ historical spend, stay behaviour and social attributes giving you an invaluable insight into the characteristics and needs of your core customers. Understand the requirements of guests making direct bookings and gain insights into the most valuable guest segments. Build floating guest profiles that can be shared with customer facing teams across your properties.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Hotels that require a messaging platform to improve guest engagement, retention and loyalty
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Audience
Organizations searching for a guest management CRM solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Informationguestext
Founded: 2011
United States
www.guestext.com
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Company Informationdigital hotelier
Founded: 2001
United Kingdom
www.digitalhotelier.com/data-intelligence/guest-management-crm/
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Categories |
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Integrations
No info available.
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Integrations
No info available.
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