Audience

Companies of all sizes seeking a solution to manage their conferencing and messaging operations

About AT&T Office@Hand

A flexible cloud-based solution that provides voice, fax, text messaging, and audio and video conferencing so workers can be more productive in the office or on the go. Let employees work virtually anywhere from smartphones, tablets, softphones or desktop IP phones and enhance their ability to connect with their customers. Utilize just one number to connect callers with the right person to help ensure your customers can always reach you. Leverage instant local numbers, toll-free access, internet fax, and time of day service. Take advantage of a single solution that provides video meetings and online collaboration. Avoid maintenance, software, setup, and support fees, and CapEx with a cloud-based service. Enjoy an easy-to-use phone, fax, messaging and conferencing system that lets you spend more time serving customers, not managing communications. Get up to 3 company numbers for your business: a local main number, a toll-free number, and a local number for faxes.

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Pricing

Starting Price:
$25.40 per month

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews for AT&T Office@Hand Write a Review

Company Information

AT&T
Founded: 1983
United States
www.business.att.com/products/office-at-hand.html

Videos and Screen Captures

Play Video AT&T Office@Hand Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

AT&T Office@Hand Frequently Asked Questions

Q: What kinds of users and organization types does AT&T Office@Hand work with?
AT&T Office@Hand works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does AT&T Office@Hand support in their product?
AT&T Office@Hand supports these languages: English.
Q: What kind of support options does AT&T Office@Hand offer?
AT&T Office@Hand offers support via phone support and online.
Q: What other applications or services does AT&T Office@Hand integrate with?
AT&T Office@Hand integrates with: CallFinder, Microsoft 365, Salesforce, Theta Lake, and Zendesk.
Q: What type of training does AT&T Office@Hand provide?
AT&T Office@Hand provides training in the form of documentation, live online, in person, and videos.
Q: How much does AT&T Office@Hand cost?
Pricing for AT&T Office@Hand starts at $25.40 per month.

AT&T Office@Hand Product Features

Business Phone Systems

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Call Monitoring Not Supported
Employee Directory Not Supported
Mobile Access Not Supported
Virtual Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported

Business VoIP

Call Recording Not Supported
Encryption Not Supported
Contact Management Not Supported
Call Parking Not Supported
Voice Quality Enhancement Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

Cloud PBX

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Virtual Extensions Not Supported
SIP Trunking Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

Employee Communication Tools

Audio / Video Conferencing Not Supported
File Sharing Not Supported
Activity / News Feed Not Supported
Knowledge Management Not Supported
Blogs Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Surveys & Feedback Not Supported
Newsletter Management Not Supported
Chat / Messaging Not Supported

Internal Communications

Chat/Messaging Not Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Voice Chat Not Supported
Video Chat Not Supported
App Integration Not Supported
Telephony Not Supported
Blogs Not Supported

Online Fax

Mobile Access Not Supported
Toll Free Numbers Not Supported
Local Phone Numbers Not Supported
Cloud Storage Not Supported
Electronic Signature Not Supported
Fax via Email Not Supported
Large File Support Not Supported
Alerts / Notifications Not Supported
HIPAA Compliant Not Supported

Remote Work

Collaboration Not Supported
Electronic Signature Not Supported
Employee Monitoring Not Supported
Live Chat Not Supported
Meeting Management Not Supported
Remote Access Not Supported
Remote Support Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported
Screen Sharing Not Supported
Credential Management Not Supported
Project Management Not Supported

Team Communication

Calendar Management Not Supported
Discussion Threads Not Supported
File Sharing Not Supported
Video Conferencing Not Supported
Search Not Supported
Push Notifications Not Supported
Task Management Not Supported
Surveys & Feedback Not Supported
Activity / News Feed Not Supported
Chat / Messaging Not Supported
Audio Calls Not Supported
Mobile Access Not Supported

Unified Communications

Calendar Management Not Supported
Audio / Video Conferencing Not Supported
File Sharing Not Supported
Call Recording Not Supported
Multi-User Collaboration Not Supported
Call Routing Not Supported
Fax Management Not Supported
Mobile Access Not Supported
Chat / Messaging Not Supported
Voice Mail Not Supported

Video Conferencing

Whiteboard Not Supported
On-Demand Webcasting Not Supported
Electronic Hand Raising Not Supported
Two-Way Audio & Video Not Supported
Record & Playback Ability Not Supported
Presentation Streaming Not Supported
Private Chat Not Supported
Video Conferencing Not Supported
Real-Time Chat Not Supported
Presentation Tools Not Supported
Screen Sharing Not Supported
Mobile Access Not Supported

Web Conferencing

Whiteboard Not Supported
On-Demand Webcasting Not Supported
Electronic Hand Raising Not Supported
Two-Way Audio & Video Not Supported
Record & Playback Ability Not Supported
Presentation Streaming Not Supported
Private Chat Not Supported
Video Conferencing Not Supported
Real-Time Chat Not Supported
Presentation Tools Not Supported
Screen Sharing Not Supported
Mobile Access Not Supported

AT&T Office@Hand Verified User Reviews

Write a Review
  • LAURA D.
    Personal Secretary
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 1 out of 5 stars
    Ease 1 out of 5 stars
    Features 1 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Avoid this service!"

    1 out of 5 stars Posted 2026-04-09

    Pros: Nothing!

    Cons: One month into this service and we have had nothing but problems! No one showed up for the onboarding meeting that they scheduled, no one correctly ported the phone numbers, we had to have our answering service take out calls for one week because we couldn't receive phone calls, the calls do not ring to all office phones, lack of knowledge with technical support and customer service does not exist! We are regretting ever signing up for this service!

    Overall: Terrible and stressful! We have missed customer calls due to poor service from AT&T Office@Hand. We have no customer service support or technical help!

    Read More...
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